1 Reply Latest reply: Jan 27, 2013 11:29 PM by clintonfrombirmingham
kxapple Level 1 Level 1 (0 points)

There no mac osx on my mid 2009 macbook pro I try to install snow leopard on it. It turn grey screen apple logo for 5 min then just turn to blue screen what is the problem?


MacBook Pro
  • 1. Re: Trouble with my mac?
    clintonfrombirmingham Level 7 Level 7 (28,720 points)

    You need to use the installation discs that originally came with your machine. If you've lost them, you can call Apple and, with the srial number of your machine handy, they can send you a set of discs that came with your MBP. No idea what the cost is - $25 or so? - but uou'll be able to use disc one to erase your hard drive for a fresh install of the OS that came with your machine and then upgrade to Snow Leopard using your SL disc (which I'm assuming you have? If not, that can be ordered via the Apple Online Store).

     

    Good luck,

     

    Clinton