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18042011 Author

Level 1

0 points

My account was disable due to unauthorised payment. Now I can't reactivate because Technical support telephone number (in Russia) out of order. What shall I do????

HI, I have a serious problem with my account. Due to unauthorized payment it was disable. I make some changes to prevent in the future similar situation and contact support with hope to activate my account. They ask me to contact Account security Team (in country where my account registered which is Russia) and clarify my Identity. The problem is telephone number Apple page provide IS OUT OF ORDER. I can’t call anywhere…. Every time I am writing to Apple asking for help they again directing me for the same page with not functional telephone number. I don’t now what to do. Decision to write to Apple with small matter сщтмукеув to be BIG problem which nobody wish to help.

Any advice?

Thanks in Advance

Posted on Jan 28, 2013 1:59 AM

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My account was disable due to unauthorised payment. Now I can't reactivate because Technical support telephone number (in Russia) out of order. What shall I do????