4 Replies Latest reply: Jan 28, 2013 11:17 AM by John Galt
DeDee27 Level 1 (0 points)

my network password has mysteriously stopped working.  I am unable to set up my new ipad & itouch with wifi until I resolve this issue.  How can I reset my network password?

  • Kappy Level 10 (266,058 points)

    The network password is configured within your network router. Usually, the router will have a reset button somewhere that will return the router to default configuration. The default will not have any security configured, so you can reconfigure the router security.

  • John Galt Level 8 (45,985 points)

    Your wireless network password is set in your wireless router. If it is an AirPort Extreme, Express, or Time Capsule, press its tiny reset button momentarily - no more than a second. Then, use AirPort Utility to change it.

  • DeDee27 Level 1 (0 points)

    when I go to airport utility it tells me that there is no airport bast station configured.  what does that mean & why would that have changed?  surely it was working before. 

  • John Galt Level 8 (45,985 points)

    In that case "hard reset" your AirPort base station and reconfigure it again.


    Resetting an AirPort Base Station or Time Capsule FAQ


    1. Press and hold the reset button with a pen or pencil until you see the status light (LED) start to flash amber rapidly, which should occur after about five seconds.
    2. Release the button, and the AirPort Base Station or Time Capsule will hard reset.


    A base station that has been reset will appear in your Wifi menu like this:


    New AirPort Express.png