HT201318: iCloud storage upgrades and downgrades

Learn about iCloud storage upgrades and downgrades
BNLHK

Q: If I change my iCloud 10GB plan to the 20/50GB plan mid-year, will my cheaper plan be partially refunded or will the second plan be automatically discounted? I don't want to be paying extra...

If I change my iCloud 10GB plan to the 20/50GB plan mid-year, will my cheaper plan be partially refunded or will the second plan be automatically discounted? I don't want to be paying extra...

 

ie. assume 6 months since purchase...

Do I get 50% ($75 HKD) back and then pay 100% of next plan?

 

Can't believe a google search revealed nothing...and apple phone personnel were clueless

iPhone 5, iOS 6.0.2

Posted on Jan 28, 2013 7:56 AM

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Q: If I change my iCloud 10GB plan to the 20/50GB plan mid-year, will my cheaper plan be partially refunded or will the second plan b ... more

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Jan 28, 2013 8:16 AM in response to BNLHK
    Level 9 (78,525 points)
    iTunes
    Jan 28, 2013 8:16 AM in response to BNLHK

    Apple's documentation doesn't explain what will happen, and iCloud hasn't been going long enough for this sort of detail to emerge in posts here that I've seen. However I cannot imagine for a moment that you would be charged double. Either the unused portion of your original purchase would be credited against the upgraded subscription, which would then renew a year after you'd done this; or you would be charged the proportion of the extra cost of the upgrade for the remaining part of the subscription and it would be renewed on the same date as before. Either way you won't lose money on it.

  • by GGams2013,Helpful

    GGams2013 GGams2013 Feb 1, 2013 12:47 PM in response to BNLHK
    Level 1 (5 points)
    Feb 1, 2013 12:47 PM in response to BNLHK

    I had this exact issue, I had the $20.00 plan and then a month or so into the plan year, I upgraded to the $40 plan and you would think I would receive a pro-rated charge for the $20.00 I had already spent, but I did not. I just talked to Apple and while it took a few people to obtain an answer, I did. They told me that I will recevie a credit on my credit card, but it takes between 7-10 days to process. Wil see what happens and report back.

  • by BNLHK,

    BNLHK BNLHK Feb 1, 2013 7:11 PM in response to Roger Wilmut1
    Level 1 (5 points)
    Feb 1, 2013 7:11 PM in response to Roger Wilmut1

    In other words, you don't know.

     

    Don't pardon Apple's lack of documentation. One should expect persons to change plans. I thought about the question before I even bought the first plan.

  • by BNLHK,

    BNLHK BNLHK Feb 1, 2013 7:13 PM in response to GGams2013
    Level 1 (5 points)
    Feb 1, 2013 7:13 PM in response to GGams2013

    Thx GGams2013.