2 Replies Latest reply: Jan 31, 2013 5:00 PM by Tory808
emee ann Level 1 Level 1

My ipod touch 5 is not letting me connect to the wifi.  I have wifi at home through WOW and it has always worked.  As of yesterday it hasn't worked.  It won't let me connect.  We do have 2 laptops and its letting me go on the wifi through them.  Please let me know what i can do.


iPod touch
  • lllaass Level 10 Level 10

    Does the iPod connect to other networks?

    Try:                  

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Power off and then back on the router

    - Reset network settings: Settings>General>Reset>Reset Network Settings

    - iOS: Troubleshooting Wi-Fi networks and connections

    - iOS: Recommended settings for Wi-Fi routers and access points

    - Restore from backup. See:

    iOS: How to back up

    - Restore to factory settings/new iOS device.

    - Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar

  • Tory808 Level 1 Level 1

    Okay, I have a similar problem, but with an iPod 3rd generation. I havent used it in like 3 years, just updated my itunes account to iOS 5.1.1 and restored to New (as in it restored like a new iPod would) Only problem is that I can do everything on my computer with itunes, sync, music, photos, ect. but it absolutely WILL NOT let me connect to wifi. The "Choose Network" circle keeps spinning. I am NOT on Airplane mode, and I General>Reset>Reset Network Settings and still nothing. My "Wifi" selection isn't grayed out. I just want to know how I can successfully connect it to my wifi.