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Intel hd graphics 4000 does not give native resolution on Wacom Cintiq

858 Views 9 Replies Latest reply: Apr 12, 2014 8:25 AM by fmhansen RSS
fmhansen Calculating status...
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Jan 28, 2013 9:24 AM

I have the Cintiq20WSX and I bought the new MacMini running OS 10.8.2 and can not get the native resolution.  I have tried 3 different MDP to DVI adapters and one worked for about a day then went out.  The Cintiq still works on my old late 2006 24" iMac via the Mini DVI. I went to Apple Genius Bar and everything points to the Intel 4000hd graphics card. All other Macs at the apple store not using that graphics card give the proper native resolution. The Apple Genius Bar folks had no answers for what is going on. This is all very frustrating. I may have to buy an older Mac that uses a different t graphics.  Wacom thinks it might be the graphics card too. Anyone else have this problem with a Cinitq coming out of the Intel 4000 HD graphics card?

Mac mini, OS X Mountain Lion (10.8.2)


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