5 Replies Latest reply: Feb 22, 2013 7:56 PM by weaver516
Unapata Level 1 (0 points)

My MAcbook Pro has the colorful spinning circle running all the time ... computer is very sluggish ... any remedies?


MacBook Pro (13-inch Early 2011), OS X Mountain Lion (10.8.2)
  • KarenSelena Level 4 (1,960 points)

    Try this basic troubleshooting....

     

    REPAIRING DISK PERMISSIONS -

    NOTE: refer to article "About Disk Utility's Repair Disk Permissions feature" found here http://support.apple.com/kb/ht1452 - for the actual apple article on these step. ----

     

    - click finder in the bottom dock, and in the window that opens, select applications in the left column - scroll through until you see the 'Utilities' folder and double click to open it.  Then double click on 'Disk Utility'

    - When prompted to select a disk volume or image, select the 'Macintosh HD' in the left column

    - ensure the the "first aid" tab is highlighted blue in the middle of the screen

    - click the button at the bottom that says 'Repair Disk Permissions'

    - this process will take a few minutes to run.  It will indicate it's done, by scrolling to the bottom of the "details area" displaying 'Permissions repair complete'

     

    REPAIRING DISK - About OS X Recovery - http://support.apple.com/kb/HT4718.

     

    - restart your computer hold down command + R keys on the keyboard to boot you into Lion / Mountain Lion Recovery mode

    - select english as your main language then the continue arrow

    - select "Disk Utility" on the resulting screen then 'Disk Utility' ---

     

    - When prompted to select a disk volume or image, select the 'Macintosh HD' in the left column

    - ensure the the "first aid" tab is highlighted blue in the middle of the screen

    - click the button at the bottom that says 'REPAIR DISK' .......NOT "Repair disk permissions"

    - this process will take a few minutes to run.  It will indicate it's done, by scrolling to the bottom of the "details area" displaying "The Macintosh HD appears OK"

     

    If you get any other message OTHER than "The Macintosh HD appears OK", like "the Macintosh HD was repaired successfully" run the "Disk Repair" again, until it displays  "The Macintosh HD appears OK".

     

    Once done, restart the computer as normal

  • Tom in London Level 4 (1,610 points)

    In addition to the advice given above, also:

     

    1. Make sure your hard drive isn't too full. At least 20% of it should be free. The operating system needs "elbow room" in which to perform the various operations it needs to do.

    2. Make sure you have enough RAM in your MBP. Mountain Lion really only runs well on 8GB of RAM.

  • Unapata Level 1 (0 points)

    Thanks KarenSelena!

     

    I am working on the repair methods that you have provided ... typing from iMac ... will keep you posted thanks again ... Luis 

  • Unapata Level 1 (0 points)

    Thanks Tom!

     

    Computer is Ok on the 20% free front, and thanks for the 8Ram tip ... I must admitt I purchased the extra Ram, several months ago, just haven't install ... will be by tonite ... later Luis

  • weaver516 Level 1 (0 points)

    Karen,

    I have tried your remedy doing the repair disk permissions - worked fine.  Then I tried the second repairing disk in the safe mode,  It kept getting hung up on the "updating boot support partitions for the volume as required".  I clicked repair disk 3x and it kept coming up with this message.  Any suggestions,  I am great at following directions but I am a complete idiot with doing anything on the computer that might get me into trouble!!  Thanks ahead of time.  Your directions are very helpful.

    Ruthe