5 Replies Latest reply: Jan 6, 2015 6:46 PM by austinbake
DVX100Shooter Level 3 Level 3 (845 points)

I just realized a bunch of things I had saved in NOTES on my phone has been deleted on its own. I am not sure why its doing this. I got worried at first but I was able to find my "deleted" notes by going into Mail on Mac and clicking the triangle next to Reminders and then clicking Notes. All of my notes popped up on the screen. I just want to know why they are getting deleted from the phone. A friend of mine is having the same problem with her iPhone as well. She has a PC so where would her notes be? Is there a Reminders folder in Yahoo (she uses yahoo for her main mail client)?

 

Thanks


iMac, iOS 5.0.1
  • Malignance Level 4 Level 4 (3,375 points)

    Let me try to beak this down for you. Launch the Notes app on your iOS device and tap the button in the top left corner until you're on the Accounts page.

     

    On the Accounts page you should have several options - This is where you choose the location that your Notes will be saved.

     

    'On this iPhone' will save the Notes to the iPhone the Notes can only be deleted from that iPhone.

     

    'iCloud' may be present if you have set iCloud to sync Notes so you can share them with other iOS devices -These Notes can be deleted from any iOS device set up to sync Notes with that iCloud account.

     

    'Yahoo' or 'Gmail' (if you have both) will save the Notes to the email account - Here's the funny thing about saving Notes to the email account

     

    If you delete a note from the iOS device it will stay in your email as that is where it was saved.

     

    If you delete the note from the Email server via the Mail app of in Safari on the Mail providers site it also deletes the note from the iOS device. This would be like deleting a saved copy of any document on a computer.

     

    My thought is your iOS device is set to save Notes to your Email account and you inadvertently deleted the notes from your device. I don't know for sure but good it's a good thing they where still saved to your email. For your friend I would have her check her email account for the missing notes. Hopefully she can recover them. Personally I would use 'On this iPhone' or 'iCloud' to save the Notes, the email option is to risky as I clean my Mail out on a regular.

  • Markpauler Level 1 Level 1 (0 points)

    I've had an iphone for years and never had a problem with my notes disappearing before. But recently I noticed a few notes were gone so I just assumed I'd deleted them. But today all my notes were gone! I hoped I could find a solution here but I guess no one has it.

     

    I was able to get my notes back on my iphone since they are connected to my yahoo account. I emailed them to myself then copied and pasted them in the notes again. Of course, I did the same yesterday when I noticed some were missing and they just disappeared again. Guess I'll have to start using another notes program.

  • katz079919 Level 1 Level 1 (0 points)

    Where did you find your notes in yahoo?  I use gmail but might help to know where you found them in yahoo.  This is very very very inconvenient.

  • yidazhang Level 1 Level 1 (0 points)

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  • austinbake Level 1 Level 1 (0 points)

    If you have backed them up with iTunes and iCloud before, then you can get them back from the backups in both iTunes and iCloud. But if haven't, you can use iOS data recovery to scan and preview the lost or deleted notes directly from your iDevice. You can also recover the specific file that you want to retrieve.