2 Replies Latest reply: Jun 26, 2013 3:12 PM by LynneGee
born612 Level 1 Level 1 (0 points)

why do i keep getting a wdf violation    this first happened when i got my new computer  it went away for about a month  but now started again today


iPod nano (5th generation), Other OS
  • John Galt Level 8 Level 8 (40,180 points)

    Are you running Windows 8? Be sure to update iTunes to the latest version.

     

    Read: http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/wdfviolation /32cd10ab-1284-4faf-af86-e60a2f1b2050

     

    This may also be relevant:


    Updating the drivers on your Windows PC

  • LynneGee Level 1 Level 1 (0 points)

    Yureka!!!!  I found the solution!!!  Even ended up educating the tech -- who didn't have a clue. 

     

    I have a brand new  7th gen iPod Nano, a brand new Windows 8 laptop, and iTunes 11. Everything was working all fine and dandy until I unchecked "Enable Disc Usage in iTunes on my iPod.  Then all **** broke loose.  I got the blue screen of death with the WDF_violation and I couldn't even plug my Nano in without it crashing my computer, let alone access iTunes to re-enable Disc Usage. Because the crashes happened immediately after I did that I just KNEW it had something to do with that.  Trouble is, I couldn't fix it.... or so I thought. 

     

    I was on the phone with the tech, who was telling me it was a driver issue ( impossible because both the laptop and iPod are brand new) and I was looking around in iTunes while she did. 

     

    HERE IS YOUR SOLUTION:  Edit --> Preferences --> Devices.  Check Prevent iPods, iPhones and iPads from syncing automatically.  Then plug in your iPod, re-enable the Disc Usage, and voile!!!!!!  Problem solved.