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I can not sign in to both face time and messages, each time I try I receive a msg stating that my user name or password r incorrect, i try with others friends pass word and we have the same msg, I bought my iPad from USA, and I visit the agent at Egypt,

Each time I try to sign in to face time I receive a msg stating that the user name or password are incorrect, I visit the local agent and the told me we can not do help you , they think there's an problem with the iPad as I bought it from USA

iPad 3 and iPad 4-OTHER, iOS 6.0.1

Posted on Jan 28, 2013 11:17 AM

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2 replies

Jan 28, 2013 11:56 AM in response to Khaledsa17

I know that facetime and I think iMessage are blocked in some countries, the UAE being one of them. I'm not sure if Egypt bans the program or not. But it's possible that there's nothing wrong with your device, rather the government of Egypt is blocking the service at the server level.


You may want to do some research on Egypt and facetime and see if there is more specific info.

Jan 28, 2013 1:43 PM in response to Khaledsa17

Using FaceTime http://support.apple.com/kb/ht4319


Troubleshooting FaceTime http://support.apple.com/kb/TS3367


The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8


Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268


Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245


iOS: About Messages

http://support.apple.com/kb/HT3529


Set up iMessage

http://www.apple.com/ca/ios/messages/


Troubleshooting Messages

http://support.apple.com/kb/TS2755


Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l


FaceTime and iMessage not accepting Apple ID password

http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/


Unable to use FaceTime and iMessage with my apple ID

https://discussions.apple.com/thread/4649373?tstart=90


For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8


 Cheers, Tom 😉

I can not sign in to both face time and messages, each time I try I receive a msg stating that my user name or password r incorrect, i try with others friends pass word and we have the same msg, I bought my iPad from USA, and I visit the agent at Egypt,

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