your purchase could not be complete

Do you get any other text with the message ? If you are also seeing a 'contact iTunes support to complete this transaction' message then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have been dealing with this issue off and on for WEEKS. No responses from Apple and apparently no way to speak to a human being at Apple. I see a slew of similar posts in this forum that don't even have responses.

Has ANYONE ever received any assistance from Apple on this issue?

Has anyone EVER received any assistance from Apple?

I Just sent an email to support regarding the same situation. Hopefully I will just a response.

ali1984q8

i have also had this happen to me just now, contacted and waiting for a reply from them

Same here, happen to me today, problem they take up to 48 hours to solve answer, what a pain in the rear...

It says contact Apple support but the website is invalid. Recently updated ITUNES after that I got a problem.

You are going to the link that shows in the URL : http://www.apple.com/support/itunes/ww ? That site works for me