Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

USB device drawing too much power error message

When I try to plug my iPod into my computer to charge or update my music, I get an error message that says, " Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled." I've tried this while my computer was plugged in and not plugged in and it still gives me the same message. My computer is completely new, I've only had it about 2 weeks, my iPod is about 3 years old, but the actual iPod works great. It's just the USB cord that is giving me a problem. What is wrong and how can I fix it?

iPod touch, OS X Mountain Lion (10.8.2)

Posted on Jan 28, 2013 2:58 PM

Reply
Question marked as Best reply

Posted on Jan 28, 2013 3:48 PM

Hou said "It's just the USB cord that is giving me a problem".Have you tried another cable to confirm it is the cable?

25 replies

Jan 31, 2013 8:37 PM in response to stopmotionmanager

I have a stereo dock that charges the iPod, so I don't really need the USB for that. What I want to do is sync it with new music, but whenever I get this error message, the USB is ejected, so I can't ignore it. It doesn't show up in my iTunes as a connected device. Is there anything I can do, or do I just need to get a new one? If I plug in the USB without being connected to my iPod, so it's just the USB cord plugged into the computer, I still get the same error message.

Feb 1, 2013 6:53 AM in response to Jim Erlach

I have a brand new Macbook OS X version 10.8.2. I also got the same exact message on my old mac which was a macbook from 2007. I get the same error message if I plug it into either of the 2 USB ports on the computer. In the system report, it says:


USB 3.0 Hi-Speed Bus

USB 3.0 SuperSpeed Bus


And then information about built-in things like the FaceTime Camera and keyboard. I don't see any information about power ratings.

Feb 1, 2013 6:55 AM in response to stopmotionmanager

My only option is to click "ok." It has already ejected the USB connection, so I don't really have any other choice. Here is the complete text of the message:


"Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled


To prevent damaging your computer, the USB device drawing too much power has been disabled. Other devices may have also been disabled. When you disconnect the device drawing too much power, your other USB devices will be enabled again."

USB device drawing too much power error message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.