14 Replies Latest reply: Jan 29, 2013 6:05 AM by paulcb
idodo Level 1 Level 1 (0 points)

My mom's new iPhone 4S doesn't support Facetime, which is totally wired.

At the beginning I restored her new iPhone from a backup of her old iPhone 3GS. I thought that the reason for the missing feature "Facetime" is that I tried to restore her new iphone with a backup of an old iphone.


Then, I decided to start over with a fresh and clean firmware. I restored her iPhone through iTunes, in order to reset it to its factory state. After the process finished, I went through Settings > Phone and still couldn't find the "Facetime" feature. I really don't know what to do anymore. I've been working on it for two hours!!


Do you guys have any suggestions? I would really like to hear any

Thanks in advance!

iPhone 4S, iOS 6.0.2