9 Replies Latest reply: May 8, 2013 7:01 AM by geoandbobbi
Javier Bonafont Level 1 Level 1 (0 points)

Hi folks.

 

This has been happening since i updated to Mountain Lion and Safari 6.0.2.

There is no discernable pattern that I can see.  Sometimes it will run fine for days, sometimes it will crash twice in ten minutes.

Every time its when I click on a link, usually right-clicking to open in a new tab.  Poof.  Safari vanishes.

I relaunch it, and it all works fine, the perpetrator link works fine.  Impossible to repeat the crash even with identical open tabs.  Also, I get no "Safari quit unexpectedly" or any kind of crash report.  It just poofs away and I relaunch and keep working.  Nothing shows up in the CrashReporter Logs (which claims my last safari crash was 6 months ago HA HA HA).

 

Its a petty annoyance, but it gets irritating.  any ideas?  Thanks.


Mac Pro (Early 2009), OS X Mountain Lion (10.8.2)
  • Linc Davis Level 10 Level 10 (158,745 points)

    The next time you have the problem, note the exact time: hour, minute, second.

     

    If you have more than one user account, these instructions must be carried out as an administrator.

     

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.

     

    Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

     

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Javier Bonafont Level 1 Level 1 (0 points)

    Okay!  Thanks.  It just crashed/poofed and I did what you said,  It vanished, i would guess, at 8:42:30 more or less.  I relaunched it just a minute or so after that and its fine.  so its just a few lines in the console as noted below.  I wasnt sure where to stop but I'm pretty sure I had relaunced Safari by the end of this sequence. The BOLD is mine.  Does this help at all??:

     

    1/28/13 8:42:17.022 PM ath[9266]: lockssl_handshake (thread 0x7fff7c272180): SSL handshake fatal lower level error -1: SSL_ERROR_WANT_READ

    1/28/13 8:42:27.089 PM Safari[9318]: Received an invalid message from the web process with message ID 323002f

    1/28/13 8:42:42.024 PM ath[9266]: lockssl_handshake (thread 0x7fff7c272180): SSL handshake fatal lower level error -1: SSL_ERROR_WANT_READ

    1/28/13 8:42:45.186 PM PluginProcess[11709]: Error loading /Library/Audio/Plug-Ins/HAL/JackRouter.plugin/Contents/MacOS/JackRouter:  dlopen(/Library/Audio/Plug-Ins/HAL/JackRouter.plugin/Contents/MacOS/JackRouter, 262): no suitable image found.  Did find:

              /Library/Audio/Plug-Ins/HAL/JackRouter.plugin/Contents/MacOS/JackRouter: no matching architecture in universal wrapper

    1/28/13 8:42:45.187 PM PluginProcess[11709]: Cannot find function pointer New_JackRouterPlugIn for factory 7CB18864-927D-48B5-904C-CCFBCFBC7ADD in CFBundle/CFPlugIn 0x7fa4c3b128f0 </Library/Audio/Plug-Ins/HAL/JackRouter.plugin> (bundle, not loaded)

    1/28/13 8:43:07.026 PM ath[9266]: lockssl_handshake (thread 0x7fff7c272180): SSL handshake fatal lower level error -1: SSL_ERROR_WANT_READ

    1/28/13 8:43:32.029 PM ath[9266]: lockssl_handshake (thread 0x7fff7c272180): SSL handshake fatal lower level error -1: SSL_ERROR_WANT_READ

    1/28/13 8:43:57.031 PM ath[9266]: lockssl_handshake (thread 0x7fff7c272180): SSL handshake fatal lower level error -1: SSL_ERROR_WANT_READ

    1/28/13 8:44:22.033 PM ath[9266]: lockssl_handshake (thread 0x7fff7c272180): SSL handshake fatal lower level error -1: SSL_ERROR_WANT_READ

  • Linc Davis Level 10 Level 10 (158,745 points)

    First, you should remove the non-functional "JackRouter" audio software according to the developer's instructions. That won't solve this problem, though.

     

    If possible, connect to your router with Ethernet and turn off Wi-Fi. Test. It looks like your wireless card is failing.

  • Javier Bonafont Level 1 Level 1 (0 points)

    Thanks, I guess.

    Is there any way to determine if the wireless card is fritzing?  As I mentioned, sometimes I will go a week without any incidents at all, then have a bunch of them.  Its been going on for about seven months and not getting any worse or better, still completely random (as far as I can tell, I'm sure there is some deep connection somewhere among the 1's and 0's).   i hesitate to blame the hardware primarily because the problems started immediately after my Mountain Lion upgrade.  Also, if I am running some other internet program, like transmission or itunes radio or whatever, it does not get interrupted at all.  And why does the fact that Safari quit/crashed not show up anywhere on the logs?  This is puzzling to me.

     

    I uninstalled JackRouter, because yes it was a nonfunctioning old utility.  If I get another crash, I'll check the log again and repost and see if there are any commonalities or whatevers.

  • Linc Davis Level 10 Level 10 (158,745 points)

    Is there any way to determine if the wireless card is fritzing?

     

    Take the machine to an authorized service facility for testing.

  • Javier Bonafont Level 1 Level 1 (0 points)

    Hey, it just happened again.  and heres the readout:

     

    1/31/13 4:05:21.708 PM Safari[231]: Received an invalid message from the web process with message ID 323002f

    1/31/13 4:05:41.711 PM com.apple.launchd[1]: (com.apple.coremedia.videodecoder[1789]) Exit timeout elapsed (20 seconds). Killing

    1/31/13 4:07:21.198 PM mdworker[7744]: Unable to talk to lsboxd

    1/31/13 4:07:21.259 PM sandboxd[7745]: ([7744]) mdworker(7744) deny mach-lookup com.apple.ls.boxd

     

    It quit right after it got the exact same "invalid message"  ID 323002f as it got the last time.

     

    Any idea what that is?  There is another discussion from last year that reported the same issue with the same invalid message:

    https://discussions.apple.com/thread/4247968?start=0&tstart=0

     

    and another identical one here:

    http://apple.stackexchange.com/questions/59102/safari-6-keeps-suddenly-crashing- on-lion

     

    but I cant quite figure out any common solutions, or why I don't get a crash report.

  • Linc Davis Level 10 Level 10 (158,745 points)

    I've made a couple of suggestions. I don't know whether you took them. If you like, you can reinstall OS X, which is what Apple Support usually suggests as the solution to almost any problem. It rarely helps.

  • Javier Bonafont Level 1 Level 1 (0 points)

    Linc, its not the wireless card, and I did delete the JackRouter.

     

    I found another thread that suggested deleting two binary cookie files from the library, so I've tried that.

    will re-post if this solves the issue or not in a couple of weeks.

     

    Any other ideas about what INVALID MESSAGE ID 323002f means, anyone?  There seem to be several threads going back about 9 months that list that as a trigger for odd Safari random crashes.

  • geoandbobbi Level 1 Level 1 (0 points)

    I have mountain lion also with safari 6.0.3 and it crashed all the time, especially after opening a new tab.  After days of trying all the recommendations on the web I decided *** and went to SIMBL and uninstalled the Safaristand plug-in.  Problem solved.