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Remote app no longer works

Remote app for iPad no longer connects to my Apple TV after updating ipad to iOS 6.1 and updating Apple TV to 5.2

Posted on Jan 28, 2013 3:10 PM

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21 replies

Jan 28, 2013 3:51 PM in response to bobpm

Same problem here after updating my iPad to iOS 6.1 and the Apple TV to the newest firmware. I open the remote app then I select Apple TV the screen switches to connecting to Apple TV but it never finishes it is stuck at connecting to Apple TV. The App has no problem finding the Apple TV but it seems unable to connect, home sharing is activated on the

App, the iPad and the Apple TV.


Tried resetting setting and factory restore on the Apple TV, deleting and installing the Remote App in my iPad 3 but the problem persist.


On a twist the the Remote App on my iPhone 4S updated to iOS 6.1 works perfectly and it has no issues connecting to the Apple TV it seems to be an iPad issue. I will tried connecting to the Apple TV with an updated iPad 2 later and I will report back.

Jan 28, 2013 6:50 PM in response to wgrahame

Same problem here. It works on iPhone but not on iPad. Everytime we get an update we lose something last time I was unable to access the music on my PC and the music app crashes when I try accessing my PC Library from the iPad and library doesn't show up completely and now we got this. Great job Tim Cook, fire more Forstalls. There is a reason the stock price is dropping the quality is deteriorating people are leaving Apple and Cook is sitting on Job's past glories.

Jan 28, 2013 7:00 PM in response to z_dan

z_dan, noted economist and business guru, wrote:


Same problem here. It works on iPhone but not on iPad. Everytime we get an update we lose something last time I was unable to access the music on my PC and the music app crashes when I try accessing my PC Library from the iPad and library doesn't show up completely and now we got this. Great job Tim Cook, fire more Forstalls. There is a reason the stock price is dropping the quality is deteriorating people are leaving Apple and Cook is sitting on Job's past glories.

Your problem is that you're using a PC. Get a Mac and things would work better. Deep down, you know it's true.


I upgraded my iPad 2 and iPhone 4S to 6.1 The Remote app on both is working perfectly.

Jan 29, 2013 9:11 PM in response to bobpm

Same thing here. Only when I try to use the Apple IR remote, the Apple TV just blinks 3 times with no other response.

Jan 30, 2013 6:32 AM in response to bobpm

Thank god its not me . I have just bought my first apple product ipad 4 and had difficulty from start. the remote app worked fine but could not get itunes to work properly. then updated ipad to ios 6.1 when prompted can now access itunes but remote app just spins. Followed all advise by apple help to no avail. IS IT ALWAYS THIS DIFFICULT WITH APPLE we are talking 2hours of my life here

Jan 30, 2013 9:52 AM in response to Ric Getter

Pretty much identical problem here, except that my ATV update failed (over wifi) and required a USB restore through iTunes. After this, my ipad 2 remote app no longer worked. It can 'see' the ATV, but when you try connecting it just spins and says "connecting" but never connects. My iPhone 4 remote app on the other hand works just fine. Both iPad and iPhone are on IOS 6.01. I will try updating to. 6.1 later on to see if this helps and will post an update later.

Remote app no longer works

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