Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I just updated to ios 6.1 and now my cellular data is not working

I just updated to ios 6.1 and now my cellular data is not working

iPhone 5

Posted on Jan 28, 2013 7:09 PM

Reply
8 replies

Jan 29, 2013 3:02 PM in response to dosto233

UPDATE: Ok, I just got back from the Apple store and I've performed a full restore. The good news is that the restore did allow cellular data to work again, restoring as new and restoring an iCloud backup both worked fine. I also tried everything Apple suggests on the http://support.apple.com/kb/TS3780 an only restoring had any effect. Even though that worked for me, I went Ahead and went to the Apple store because this problem had already occurred with me, but only intermittently (requiring frequent resets); the 6.1 update seemed to just make it more 'permanent' so to speak. after the tech tested it with a known-good SIM compared to a new iphone 5, he observed the same stalled cellular data, so my iPhone was swapped out. Hope this helps.


Cheers

Feb 3, 2013 12:41 PM in response to Sabawi

Ok, I called my carrier customer service, and apparently it is a problem on their side, their system needs to be manually updated in my case to work with the new OS, after that just a reboot and everything is perfect and even the battery is better, with the previous OS which gave me about 8-10 hours with fair usage, the new one almost 14 hours with moderate, slightly-heavy usage and it is actually pretty good.

I just updated to ios 6.1 and now my cellular data is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.