Remote app for iPad stopped working after updating Apple TV to the latest software update 5.2

Question

Remote app for iPad stopped working after updating Apple TV to the latest software update 5.2

I just updated our apple tv 2 with the latest software version 5.2 and now the remote app on our iPad 2 can no longer connect to the apple tv. The remote app on iPad will connect fine to macbook pro itunes via home sharing. The other puzzling thing is that the remote app on the iPhone connects to the apple tv with no problems. I've narrowed it down to just the iPad version of the remote app not working. Is anyone else having this problem after the recent update?

Apple TV (2nd generation), iOS 6.1

Posted on Jan 28, 2013 8:20 PM

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Answer 1

Totho

Level 1

0 points

Jan 28, 2013 10:59 PM in response to Lunakaihawaii

Same here. There's always problems with updates. Apple should work in a better testing team.

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Answer 2

Jan 28, 2013 11:25 PM in response to Totho

This may or may not help because it is from an old support issue posted on Apple's website. I tried them all with no luck.

http://support.apple.com/kb/TS1741

I agree that Apple needs to do a better job of checking all of the devices that their updates will affect especially when it's their software that doesn't work with their hardware. Yikes!

I love their products but quality control has slipped a bit and the competition continues to innovate faster and faster in the home entertainment market. The race is on.

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Answer 3

Jan 29, 2013 12:54 AM in response to Lunakaihawaii

Yes!!! Same problem. The Remote app on the iPhone works fine, but the iPad Remote app hangs when trying to connect to the Apple TV.

I've spent the last 2 hours re-configuring all my settings, going mad. So glad to hear I'm not alone!

Edit: upgraded today to latest version of Apple TV (5.2) and iOS (6.1).

Message was edited by: Matthew Palm

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Answer 4

Jan 30, 2013 2:36 PM in response to Lunakaihawaii

I had the same problem. There's an update for the remote app, and it seems to be working fine for me now

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Answer 5

Jan 31, 2013 10:30 AM in response to Lunakaihawaii

Apple released an update to the remote app on 1/30/13 that solves this problem and actually adds a few new features. Thanks Apple!

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Answer 6

Mar 24, 2014 3:39 PM in response to Lunakaihawaii

I have the same issues that my i5s CAN NOT serve as a remote function for appleTV. i can see comments below show that should fix as of the new update iOS.

Can some one help to response with the instructions?

Thank you,

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