i have a ipod touch fourth generation, it froze o turned it off now the screen it lit up but it's not on, can you help ?

i have a ipod touch fourth generation, it froze o turned it off now the screen it lit up but it's not on, can you help ?

Posted on Jan 28, 2013 10:14 PM

Reply
2 replies

Jan 29, 2013 5:34 AM in response to JimHdk

Try the remaining items of:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i have a ipod touch fourth generation, it froze o turned it off now the screen it lit up but it's not on, can you help ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.