1 Reply Latest reply: Jan 29, 2013 11:25 AM by BDAqua
Bengal2002 Level 1 Level 1 (0 points)

Hi, I have not used this PC for a while and decided to set it up for my daughter.  I had forgotten my password so went into single user mode and try to override this.  Unfortunately after a reboot I was taken back to the "Welcome" screen and now I need my 11 digit serial number to continue.  Unfortunately I have lost the installation disk that came with the machine and I am now stuck!  Any help please??