8 Replies Latest reply: Jan 29, 2013 11:20 AM by tibookg4
tibookg4 Level 1 Level 1 (60 points)

I just tried doing an update from 6.0.2 to 6.1 on my iPhone 5 and I keep getting an error 14.  I have restarted my mac, turned off virus protection, plugged directly to macbook, etc... everything I can think of. My screen is stuck on the itunes logo! Please help!