how to factory reset demo unit
Hi,
I'm a sales rep in retail franchise and sold our demo ipad to a customer.
I thought I could restore OS to factory default using firmware downloaded but it doesn't work.
I need to have it done in 12 hours to honor the customer but i'm running out of idea.
My colleague tells me i may need to contact apple rep tomorrow morning but i'd really like to have it done so i can sleep in peace.
Any ideas?
iPad, iOS 6.1, DEMO INSTALLED