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how to factory reset demo unit

Hi,


I'm a sales rep in retail franchise and sold our demo ipad to a customer.


I thought I could restore OS to factory default using firmware downloaded but it doesn't work.


I need to have it done in 12 hours to honor the customer but i'm running out of idea.


My colleague tells me i may need to contact apple rep tomorrow morning but i'd really like to have it done so i can sleep in peace.


Any ideas?

iPad, iOS 6.1, DEMO INSTALLED

Posted on Jan 29, 2013 4:34 AM

Reply
12 replies

Jan 29, 2013 4:58 AM in response to Demo

New ipad in our store would come with 6.01 but it seems someone pressed update button so it is installed with iOS 6.1 and i only downloaded itunes few hours ago so i believe it is the latest itunes. i've seen -1 error too so i may eventually need to call apple tomorrow morning and beg for mercy...

how to factory reset demo unit

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