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Q: how to factory reset demo unit

Hi,

 

I'm a sales rep in retail franchise and sold our demo ipad to a customer.

 

I thought I could  restore OS to factory default using firmware downloaded but it doesn't work.

 

I need to have it done in 12 hours to honor the customer but i'm running out of idea.

 

My colleague tells me i may need to contact apple rep tomorrow morning but i'd really like to have it done so i can sleep in peace.

 

Any ideas?

iPad, iOS 6.1, DEMO INSTALLED

Posted on Jan 29, 2013 4:34 AM

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