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my iTunes shows all the media ......but can't play the music

236 Views 3 Replies Latest reply: Jan 29, 2013 5:13 AM by Steve Taylor1 RSS
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Jan 29, 2013 3:45 AM

My iTunes shows all the media in the library but if I want to play them it cant find it. what can I do?


iTunes music is located on an external harddrive!

OS X Mountain Lion (10.8.2)
  • Steve Taylor1 Level 5 Level 5 (4,660 points)

    If you sarted itunes with the external drive in sleep it will default to the local library on your computer.


    To repoint iTunes hold down the option button whaole starting iTunes


    Select Choose Library


    Navigate to your library on your external drive and click open

  • Steve Taylor1 Level 5 Level 5 (4,660 points)

    if it is your xml file that is wrong then follow this


    Re-creating the iTunes Library file

    Note: After re-creating your library, any devices that you sync with iTunes (Apple TV, iPod, iPhone, iPad) will see your iTunes library as a new library and will completely resync. The next sync with such a device will take longer and may reset some options since your rebuilt library isn't familiar to the device.

    1. Quit iTunes.

    2. Locate your iTunes folder (this is the folder that contains the iTunes Library and iTunes Library.xml files).

    Mac OS X/Users/[your username]/Music
    Microsoft Windows XP\Documents and Settings\[your username]\My Documents\My Music\
    Microsoft Windows Vista\Users\[your username]\Music\
    Microsoft Windows 7\Users\[your username]\My Music\


    3. Open your iTunes folder.

    4. Drag the "iTunes Library.xml" or "iTunes Music Library.xml" file to the Desktop. If neither is available, learn how to add files back to the Library (because the XML file is not available, playlists and other information will not be available).

    5. Drag the following file from your iTunes folder to the Trash:

    Mac OS X"iTunes Library" or "iTunes Library.itl"
    Microsoft Windows"iTunes Library.itl"


    6. Open iTunes.

    Important: Do not add any content into iTunes at this point (such as by purchasing something from the iTunes Store).

    7. Choose File > Library > Import Playlist.

    8. Navigate to the "iTunes Library.xml" file on the Desktop.

    • Mac users: Click Choose.
    • Windows users: Click Open.

    If your Podcasts list in iTunes is empty after following these steps, learn how to add them back into iTunes.


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