HT204621: Troubleshooting wireless mouse and keyboard issues

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K-M-W
Level 1 (0 points)

Q: my apple mouse has fresh batteries installed correctly with the green power switch "on" but the indicator light won't come on so apparently has no power.  Did something inside the mouse break?  Should I take it to a repair shop?

my apple mouse has fresh batteries installed correctly with the green power switch "on" but the indicator light won't come on so apparently has no power.  Did something inside the mouse break?  Should I take it to a repair shop?

apple mouse

Posted on Jan 29, 2013 5:35 AM

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K-M-W

Q: my apple mouse has fresh batteries installed correctly with the green power switch "on" but the indicator light won't come on so a ... more

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  • by Barry Hemphill,

    Barry Hemphill Barry Hemphill Jan 29, 2013 7:04 AM in response to K-M-W
    Level 8 (38,153 points)
    Peripherals
    Jan 29, 2013 7:04 AM in response to K-M-W

    Hello:

     

    Be sure the batteries are installed correctly (polarity) and the cover is shut tightly.

     

    If it does not work, try different batteries.

     

    If that does not work, I would take it to an Apple store and have them check it out.  As far as I know, there is no way to "repair" a failed mouse.

     

    Barry