when install X.repaired disk's damage.still can't install it.

Question

Level 1

0 points

when install X.repaired disk's damage.still can't install it.

first time could not install X.because the disk damaged,then I repaired it with press command R.(this part i have saw this link https://discussions.apple.com/thread/4148420?answerId=19063225022#19063225022)

but still can't install X,then I restart my MBP.the apple logo is flash with a sign of prohibit,i'm so scared,help!!

can't see the desktop.

i restart again with press command+R.I saw the spinning earth again.

what I should do?

sorry i don't know if i discribe it right or not...pls someone help me!

MacBook Pro, Mac OS X (10.6.8), install OS X 10.8

Posted on Jan 29, 2013 7:39 AM

Reply

Answer 1

Best reply

OGELTHORPE

Level 9

57,305 points

Jan 29, 2013 7:43 AM in response to LEINV

Was the repair sucessfull? Try it again and report the results. It may be that the HDD may need to be replaced.

Ciao.

Reply

Answer 2

LEINV Author

Level 1

0 points

Jan 29, 2013 7:50 AM in response to OGELTHORPE

repaid sucessfull. the sentence was green,i don't use english well,but i can just remember repaired some valume or some problem,took about 3 minutes.

then i restart....

so i should wait to repair it again?

my data will be gone?

Ohhhhhh.....

Reply

Answer 3

LEINV Author

Level 1

0 points

Jan 29, 2013 7:57 AM in response to OGELTHORPE

sorry i have so many spell and gramma mistake.can you understand me??? i'm so scared that can't think about that...

Reply

Answer 4

OGELTHORPE

Level 9

57,305 points

Jan 29, 2013 7:58 AM in response to LEINV

Data is not lost when you repair a disk.

Just to make certain I would do the repair again.

If sucessfull try starting the MBP again.

If you still get the 'prohibit' sign, try the solutions in this support article:

http://support.apple.com/kb/TS2570

It may also be the case that the internal connection cable may be faulty.

If so, the cable will have to be replaced.

Ciao.

Relax, I can understand you.

Message was edited by: OGELTHORPE

Reply

Answer 5

LEINV Author

Level 1

0 points

Jan 29, 2013 8:26 AM in response to OGELTHORPE

I did it step by step.

i can see my desktop by safe boot,but restart after safe boot doesn't work.

Reset the NVRAM / PRAM

Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
Reset the NVRAM / PRAM.

If the gray screen issue persists, go to the next section.

and i'm not really understand what does it mean. gonna open the back of my MBP with a screwdriver?

so thankful to help me with these stupid problems!!!

Reply

Answer 6

OGELTHORPE

Level 9

57,305 points

Jan 29, 2013 8:29 AM in response to LEINV

Here are the PRAM reset instructions:

http://support.apple.com/kb/HT1379

Ciao.

Reply

Answer 7

LEINV Author

Level 1

0 points

Jan 29, 2013 8:43 AM in response to OGELTHORPE

WOW!!!

it worked.

when i reset the PRAM.

i restart it and see my dear desktop!!!

thank you very much!!!（非常感谢！！）really awesome.and helpful!!!

so now,should i download the lion in appstore again and install it or repair my disk in Disk Utility?

i don't know what to do now.

Reply

Answer 8

OGELTHORPE

Level 9

57,305 points

Jan 29, 2013 8:52 AM in response to LEINV

Your Disk should be fine, but check it any way.

If it is good, then download the OS.

I strongly suggest you use a reliable hardwire connection if available.

A wireless one can be prone to interruption and that may cause an installation failure.

Ciao.

Reply

Answer 9

LEINV Author

Level 1

0 points

Jan 29, 2013 9:01 AM in response to OGELTHORPE

OK！

I will not use wifi to download Lion this time!!

Thank you very much!!!

Reply