My iPod Touch 5g reboots randomly, help?

Sometimes my iPod Touch reboots randomly when I am using it. This mostly happens when it's below 50% battery. I got it for Christmas and it's still brand new. No fall or water damage, why does this happen? I'm on iOS 6.0.1 but I'll update today

iPod touch, iOS 6.0.1

Posted on Jan 29, 2013 12:21 PM

Reply
3 replies

Jan 29, 2013 1:30 PM in response to Ofej

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store. If your iPod is defective and not abused Apple will replace it on the spot.

Apple Retail Store - Genius Bar

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPod Touch 5g reboots randomly, help?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.