Previous 1 2 3 4 Next 51 Replies Latest reply: Jul 17, 2013 4:10 PM by Johnsfromqld
MyKeyFinAgain Level 1 (0 points)

Hello,

 

Wanted to see if anyone else was experiencing this problem.  I updated to iOS 6 last night and everything appeared to go smooth.  Today, when I attempted to read Men's Health offline, I get the splash screen, and then the app crashes.  I noticed the same with any Magazine app that was built on the Adobe platform.  GQ, Wired, Men's Health, Fast Company Bon App......All get to the splash page, then it crashes back to the homescreen. 

 

When I am connected to WIFI I am able to access the apps and all previously downloaded content with no issues.  I exclusivly read most of my downloaded magazine content offline so this is quite the problem for me.  I also tried numerous fixes with no luck - soft restarted iPad, Hard restarted iPad, tried leaving the issue/app open when going offline......all have still produced crashing  the app when I am not on wifi. 

 

I'd rather not, but is there anything else I should try before trying to reset the entire ipad for a clean set up?  Anyone else experiencing this?


iPad 2 Wi-Fi, iOS 6.1, Crash, WIFI OFF, Adobe Platform
  • Dennis Corrigan Level 1 (5 points)

    Having the same problem with The New Yorker and Uncut.  I contacted the New Yorker who said they were aware of the issue.  The suggested force quitting, turning on on airplane mode and letting the app load, but that didn't work.  Saw a similar problem posted on MacRumors.

     

    I'd also rather not have to do a clean set up

  • spinsLPs Level 1 (0 points)

    Same here with Newsweek.  I too read it offline.  Contacted Newsweek and haven't heard back from them yet.

  • Nialli Level 1 (0 points)

    This bug affects all Newsstand magazine Apps using the Adobe Reader v24. Adobe has acknowledged the problem but there's little the publishers can do until either Adobe issues a fix (which will mean resubmitting Apps through Apple, which can take several weeks) or Apple issues a fix for 6.1.

    All the major magazine publishers are affected: Conde Nast, Bauer, Meredith, Hearst. The majority of US Time Inc. titles aren't affected.

    Apps work fine if connected via wifi or 3G - offline though doesn't even start loading. Big problem for Apple and Adobe.

  • Tony McAuley Level 1 (0 points)

    I had the same problem with the New Yorker, which I often read in bed after I've turned off the WiFi for the night. Guess I'll have to leave it on until the fix arrives. It's disappointing, though, that Apple didn't anticipate the problem. Did it communicate with Adobe beforehand? Then again, it seems typical of the Apple mindset that the entire universe revolves around its OS and its products, and if everyone else doesn't adapt, then tough.

  • Nialli Level 1 (0 points)

    Adobe say that they raised the bug with Apple four weeks ago.

  • enderx Level 1 (85 points)

    If Adobe knew about this 4 weeks ago why didn't they just fix their own platform?  Other platforms don't seem to be affected by the same bug so why only Adobe?

  • Brantome Level 1 (5 points)

    It beggars belief that an Apple app like Newsstand which I imagine is mainly used for offline reading hasn't been tested with major suppliers like Adobe or major publishers like Conde Nast. Almost makes my annual New Yorker subscription pointless until they fix this

  • Afieldsmd Level 1 (0 points)

    Same problem with Motortrend and Wired.

  • Charlie Z. Level 1 (0 points)

    Same problem with my Wired subscription, but not with HuffPost.

  • Celebes1 Level 1 (0 points)

    I found the same thing with National Geographic and NG Traveller. I suspect they use Adobe but I'm not sure. Interestingly though, the problem didn't manifest itself immediately. I updated IOS last night but could still access my magazines off-line until this afternoon. Same with my iPhone too. If it's connected to the cellular network I can access the NG magazine but on airplane mode I can't.

  • Odinsjoke Level 1 (0 points)

    Just chiming in I too have had the same errors.  Hope there is a fix soon as I too read my magazines off-line.  Doesn't seem much point in having them if I can't read them when I want and not connected to wifi.

  • jagh75 Level 1 (0 points)

    Same problem here in France with Wired, GQ (Conde Nast) and Top Gear, really annoying to pay for a subscription and not being able to read the magazines on my daily commute. Hope we'll have a fix soon!!

  • Celebes1 Level 1 (0 points)

    Today I got notification of updates in the App Store for my 2 NG magazines. They said they were for fixes for the crashing problem. I've done the updates and they have fixed the problem. I can once again read my magazines while I'm offline. Hope everyone else with this issue gets fixes for their magazines soon.

  • Nialli Level 1 (0 points)

    Adobe has released a fix and the publishers are having to rebuild Apps and resubmit them to Apple for inclusion in Newsstand. Sometimes Apple can take weeks to pass Apps but hopefully these will be fast-tracked.

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