Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 6.1 has removed sound, volume controls

On updating to iOS 6.1 this evening I find that I've lost all volume controls, except in the 'Sounds' section of 'Settings'. The hardware buttons don't work; and the slider doesn't appear in apps. There is no sound from the speakers during playback. This is after a couple of power cycles and a hard reset. Is there a fix? Thanks.

iPhone 4, iOS 6.1

Posted on Jan 29, 2013 1:20 PM

Reply
43 replies

Jan 29, 2013 3:01 PM in response to mistercoffee1

Thanks for the suggestion - I tried it, but it didn't work.


I've since established that everything works as it should if headphones are connected. But once the headphones are unplugged, all the sound is off again, the sliders vanish, and the side buttons do nothing. It's a software problem - the speakers do work because the ringer volume can be adjusted within 'Settings' -> 'Sound' - it's just disabled across the rest of the system.

iOS 6.1 has removed sound, volume controls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.