Currently Being ModeratedJan 29, 2013 12:26 PM (in response to Haggie)
All this did was change your default DNS from using theirs to using OpenDNS's. More than likely they're blocking mail server resolution on their end to prohibit botnetted machines from just spamming out of their network.
Currently Being ModeratedFeb 7, 2013 2:32 PM (in response to Haggie)
You are an absolute legend!
I've messed around with trying to set up my 123-reg outgoing server for hours, i've read more discussion board comments than you can shake a stick at and just as i'm about to admit defeat i found this!!
Works perfect and fixed my iphone too.
Currently Being ModeratedFeb 28, 2013 9:18 AM (in response to Haggie)
Had a similar experience but couldn't work out why macbook was working and imac not. I hate verification with bt. Anyway, tried your method and as you say eureka! Did have imac plugged in before and put it on wifi to try your fix I will try plugging broadband back in to see if that works and will post back but at the moment just enjoying the moment!
Just to say a big thank you for not only sorting the problem out but equally importantly posting the answer! Too many people sort out their problems without letting other people know how!
Currently Being ModeratedApr 15, 2013 1:51 PM (in response to Haggie)
Haggie, true legend. Had nothing but hours on the line to BT, all to no avail. This has sorted me and my mates out. Was gutted when couldn't send email, especially when I'd been slating PC's.
Currently Being ModeratedApr 29, 2013 3:04 PM (in response to Haggie)
Another person with a big thank you! Travelled for miles to the Genius Bar because I was mislead into thinking it was my MacBook Pro at fault, given my iPad could still send messages from my 123-Reg addy in the same building. Of course, as soon as I got to the Apple Store, it worked beautifully so we new straight away it was down to BT. How confusing for everyone! I can't say how grateful I am to you dear Haggie for saving all that money, let alone the time on the phone to BT.
Currently Being ModeratedJul 4, 2013 11:43 AM (in response to Haggie)
Well done, what a fantastic fix. Excellent work.
Currently Being ModeratedJul 23, 2013 4:26 PM (in response to Haggie)
Sweet, just upgraded to infinity today and all my SMTP stopped working. Applied the fix and sorted.
Currently Being ModeratedAug 13, 2013 2:17 AM (in response to Haggie)
Currently Being ModeratedSep 9, 2013 3:10 AM (in response to Haggie)
I have wasted sooo much time on this. Thank you so much for posting
Currently Being ModeratedSep 24, 2013 2:27 PM (in response to Haggie)
I have been bemoaning this problem for months - iMac worked fine, Macbook Air would not send. This appears to have solved the problem. I'm not sure why it works on one machine and not another, but thank you !
Currently Being ModeratedOct 21, 2013 11:35 AM (in response to Haggie)
Brilliant.......worked straight away. Strange but it was working for the first 2-3 weeks of BT Infinity being installed and then just stopped but worked when I was away from home.........this seems to have cured it.....thanks
Currently Being ModeratedOct 30, 2013 2:30 PM (in response to Haggie)
Thanks again from another user.
As a matter of interest I had the problem when connecting via BT WIFI network. Well I did your suggestion and then connected to BT WIFI and it sent the mail. Still have to check from a different connection point tomorrow but hope it works.
Like others it is good that you posted the answer.
Currently Being ModeratedNov 23, 2013 4:06 AM (in response to Haggie)
Thanks - worked a treat on 2 x macs
but having problems with an ipad (on a wifi extender)...
Currently Being ModeratedNov 24, 2013 3:17 PM (in response to Haggie)
Thank you so much!!! BT broadband support in India were useless and kept saying that it was a problem with my server, even though I explained that the email worked everywhere else. You have helped me (and lots of others) to avoid further waste of time and enormous frustration. Thank you!!