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Cannot send emails in Mac Mail using third party SMTP via BT Infinity Broadband

3210 Views 19 Replies Latest reply: Feb 16, 2014 1:17 AM by HarriHarp RSS
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Jan 29, 2013 12:21 PM

EUREKA!!

 

I have a Mac Book Pro and recently had my home broadband upgraded to BT Infinity. Prior to this upgrade sending emails via my Mac mail was working perfectly. Since the new installation I could no send any external emails using the Hotmail.co.uk or 123-Reg.co.uk smtp outgoing servers. Googlemail.com was ok.? very strange.

 

So when I connected the same macbook to other wireless connections it would work perfectly.???

 

So after many hours wasted messing around, I managed to get the right person at the right time via BT helpline in the UK not India. (India helpine just say "we are not trained in Apple".

 

So the very polite man from UK Helpline provided me with the solution.

 

 

GO TO > Apple Icon top left > System Preferences > Network > Wireless >

Select your wireless connection > Click Advanced lower right on popup

Select DNS tab

Click on the + under DNS left pane and type the following :- 208.67.222.222

Click Apply

 

BINGO!!!!

I hope this helps someone, as I know how painful these types of issues can be.

Cheers

MacBook Pro, Mac OS X (10.7.5)
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