1 Reply Latest reply: Jan 29, 2013 2:04 PM by lllaass
Yukon425 Level 1 Level 1

Does anyone know how to fix the problem of the touch screen not working so I am unable to put is anything that requires both letters and numbers?


iPod touch, iOS 6.0.1
  • lllaass Level 10 Level 10

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    -  Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar