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my touch screen doesn't respond so I'm unable to input passwords because I can't switch from letters to numbers

Does anyone know how to fix the problem of the touch screen not working so I am unable to put is anything that requires both letters and numbers?

iPod touch, iOS 6.0.1

Posted on Jan 29, 2013 2:02 PM

Reply
1 reply

Jan 29, 2013 2:04 PM in response to Yukon425

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

my touch screen doesn't respond so I'm unable to input passwords because I can't switch from letters to numbers

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