I'm trying to deliver a new book and I can't get past an error in iTunes Producer saying "Missing required field: ISBN"
It's my understanding that ISBNs aren't required anymore. It is successfully assigning the book a Vendor ID.
I've tried deleting iTunes Producer and all it's preferences and reinstalling with the same result. Any ideas?
Mac OS X (10.7.5)
Which version iTP are you using?
2.8 (333)
Might be time to contact Apple...
…support phone number call +1 (877) 206-2092.
Global Phone Support
We have expanded English-language publisher phone support. To make contacting the iBookstore support even easier, new local phone numbers are now available for Australia, France, Germany, Italy, Netherlands, Spain, and the U.K. Support is available Monday to Friday, from 7 a.m. to 5 p.m. (PT).
| Country | Phone Number |
| Australia | 1300 307 504 Note that this is a low tariff number. |
| France | 0805 540 117 |
| Germany | 0800 664 5307 |
| Italy | 800 915 902 |
| Netherlands | 0800 0201 578 |
| Spain | 900 812 687 |
| U.K. | 0800 975 0615 |
| U.S. | +1 (877) 206-2092 Toll-free from U.S. and Canada. |
iBookstore support asked me to click the "send to Apple" button on the iTunes Producer delivery page. I seem to be missing that link. Looking at the system.log I see the following whenever I click the delivery tab:
Feb 2 09:47:49 Chris iTunes Producer[6519]: *** Warning: Unbound fields: <NSCountedSet: 0x104409a60> (anyName [1])
Feb 2 09:47:49 Chris iTunes Producer[6519]: *** Warning: Unbound fields: <NSCountedSet: 0x104442cb0> (anyName [1])
Feb 2 09:47:49 Chris iTunes Producer[6519]: *** Warning: View for tag [12110] not found: Book Related Products ISBN-13
Feb 2 09:47:49 Chris iTunes Producer[6519]: *** Warning: View for tag [20020] not found: Advisories Answer Matrix
Do I have a damaged file somewhere?
Did you give that info to Apple yet?
Yes, back on the 29th.
I've no clue about those errors, so you may be best served by sticking w/support, sorry.
I did a clean install of Lion and still get these errors! Does anyone know of an alternative download location for iTunes Producer 2.8? Still haven't heard back from support and I'm not sure what else to try.
iTunes Producer insisting I need an ISBN
