HT203191: Mac OS X 10.5: Time Machine stops backing up to external disk

Learn about Mac OS X 10.5: Time Machine stops backing up to external disk
Jim Taylor

Q: External backup disk fails regularly

I have an external 4TB G-DRIVE disk for time machine backups on my late 2010 21.5" iMac. 

OS/X Mountain Lion fully up to date with all Apple-supplied updates installed as of January 29, 2013.

Originally the external G-DRIVE disk was pre-formatted as a boot disk.  I erased it, and re-partitioned it as a GUID partition.

When I run the time machine backup, it generally fails with this message:  "Time Machine couldn't complete the backup to "time machine backup" (that's the name of my disk).  Unable to complete backup.  An error occirred whie creating the backup folder."

I open the disk utility and verify the disk.  If there are any verify errors, I unmount the disk and run the disk repair utility.

Once the disk repair is successful I mount the backup disk and  re-open time machine preferences.

The "Select Disk" routine finds two versions of the same physical disk.

When I select the first one in the list, it prompts me to remove the disk.

I generally cancel this option and select the second version of the same physical disk in the list.

It prompts me to "Use this disk".

I then open the little time machine backup icon and  select "Back up now".

Sometimes the backup completes successfully, sometimes not.

 

Clicking on the "?" symbol in the error message window opens a list of "Time Machine Problems" on the apple support web site.

 

The various remedies about robust cable connections to the external disk are checked and verified as OK.  I'm on a firewire 800 cable from my iMac to the external G-DRIVE.

 

As the external disk is not shared, I have not set a password on it.  I do not recall an option to set a password in the disk utility, but perhaps I missed it, as I was not concerned with putting a password on it.

 

My expectation is that the external disk can be selected once, then run its hourly time machine backups with no further intervention.

The reality is that sometimes it will run a few backup cycles, then will fail with the "time machine couldn't complete the backup...." error.  Then I start over again, sometimes I shutdown and reboot, open time machine preferences, re-select the disk (the same disk appears as duplicates in the list, as described above.) 

A side-effect of this bizarre behaviou is a mix of curiosity and annoyance on the part of the computer owner.

 

The external G-DRIVE disk appears to go to sleep after a few moments of inactivity, and sometimes wakes up OK, sometimes not.

I have not found any physical or software switches to this effect in the disk or the technical literature about the disk.

 

Does anyone have similar experiences with an external G-DRIVE disk used as a time machine backup disk?

AND, does anyone have an effective remedy that fixes it?

 

I have checked the permissions on the backup partition, and they appear to be OK and logical.

The format is Mac OS extended (case-sensitive, journaled)

Owners Enabled: Yes

Mount point: /volumes/time_machine_backup

Capacity: 4 TB, Available 3.6 TB, Used 403.8 GB

 

 

Many thanks

Jim Taylor

Winnipeg, Canada

iMac, OS X Mountain Lion (10.8.2), 8 GB RAM, 3.6 GHz Intel Core i5

Posted on Jan 29, 2013 8:01 PM

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Q: External backup disk fails regularly

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  • by Jim Taylor,

    Jim Taylor Jim Taylor Feb 5, 2013 9:17 PM in response to BDAqua
    Level 1 (0 points)
    Feb 5, 2013 9:17 PM in response to BDAqua

    A final note -- I hope.

    When I re-attached the old backup drive to do a secure data wipe, it appeared to interfere with the new backup disk, even though the old one was attached via a USB2.0 cable, and the new one on a 800 FireWire cable.

     

    The "can't find the backup disk" error recurred, and I just let it be until the data wipe completed 30 hours later.

     

    The old disk has been returned, and the new disk appears to be doing its job.

     

    In checking some other things, I noticed that there were some old programs still in the automatic startup list (I found reference to them in the normally hidden system directory /Library/StartupItems

    There were some old Norton anti-virus stuff, some old Virex stuff, an old LexMark printer driver startup -- all of these were left-overs that never got removed as I migrated my iMac hardware a couple of times and as I upgraded MacOS from Tiger to Mountain Lion.

    I got rid of these after carefully checking that they were not required.  Most were running the old PowerPC executable code and was not able to run on my newer Intel iMac (late 2010 vintage) under Lion and later.

    There was also an old thing called "Retrospect", again not executable under Mountain Lion.

    Sometimes I wonder how this old stuff that never gets fully removed hangs around, and if it can possibly interfere with the smooth operation of Mountain Lion.

    I'll never know, I suppose. 

    As I have time I try to go through my Applications folder and test each app to look for obsolete stuff, and get rid of it. 

     

    Hopefully the story about the backup disk problem is over.  I'll wait a few days and do one final update, unless the problem recurs.  Oi. 

     

    Jim Taylor

    Winniepg, Canada

  • by BDAqua,

    BDAqua BDAqua Feb 5, 2013 10:08 PM in response to Jim Taylor
    Level 10 (123,516 points)
    Feb 5, 2013 10:08 PM in response to Jim Taylor

    Sometimes I wonder how this old stuff that never gets fully removed hangs around, and if it can possibly interfere with the smooth operation of Mountain Lion.

    Yes they can, but usually will show up in logs if causing a problem.

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