2 Replies Latest reply: Jan 30, 2013 4:12 AM by vasili0s
sono123 Level 1 Level 1

After receiving the prompt to update my software on my iPad 3 Retina, I plugged the iPad into the charger and began the software update. A few seconds later, everything went black and the plug into iTunes icons appeared. I think this is called the recovery mode screen.

 

I tried plugging into iTunes on my iMac, but it wants me to restore the ipad and I will lost all of my apps and content. What the **** is going on here???

 

Why cant Apple make a **** software update that JUST WORKS???

 

Can anyone please help...


iOS 6.1
  • Kanabul Level 1 Level 1

    The exact same thing just happened to my 4S. Broken update means I lose a bunch of photos from the last few days... that I really need!

  • vasili0s Level 2 Level 2

    Its absolutely imperative you make new backups of your data before updating any software for the above reasons, alone.

     

    You will nomt looseany of your purchased content fomr the itunes/app stores though. You can redownload them directly on the device after restoring: http://support.apple.com/kb/HT2519

     

    If a recent backup contains the data you want, just restore from said backup.

     

    Ultimatley, things can go bad, its all human created afterall. Next time, take the time to cover yourself.