I have tried everything. I don't no y my computer won't turn on. I pressed the option key while turning the computer on clicked the hd icon and now nothing just a grey screen and my mouse icon
MacBook, Mac OS X (10.6.1)
Have you tried booting from install CD?
Allan
I don't have one. I programmed the computer myself. I bought it 2 years ago used. Never had a problem until today :(
Please tell us what Operating System you are using and the exact model MBP you have.
Ciao.
I'm not sure. I tried booting it with the safe boot and it's tryin to restart now. My husband bought this from a friend 2 years ago. And it was already set up. I didn't get any software with it
It let me log in and now it's stuck on the purple screen.... Not loading... I know it's a Mac OS X . It base safari
It booted up....but went back to the login screen and I put in the password again and now nothing. Like its frozen
On the underside (bottom) of your MBP is a serial number. Go to this website and it will give you information on the model of MBP you have:
http://www.chipmunk.nl/klantenservice/applemodel.html
When you start the MBP holding down the OPTION key, do you see one or two HDD icons?
Ciao.
I only saw one HD.... But it would not to anything when I clicked on it. I'll check the serial hold on
Chipmunk International BV | Home | Aanbiedingen | Produkt Overzicht
If you don't have an account but would like to open one click here.
1301...
Model introduced: 2009
Serial number: W89380AH9GU (cleaned up from 'W89380ah9gu')
Production year: 2009
Production week: 38 (September)
Production number: 357 (within this week)
Model Number: MB881
Group1: MacBook
Group2: nothing
Generation:
Machine Model: MacBook5,2
CPU speed: 2.13GHz
Family name: A1181
Screen size: 13 inch
Screen resolution: 1280x800 pixels
Colour: White
Memory - flavour: DDR2-S-800
Memory - number of slots: 2
Memory - maximum total: 6GB
Memory - largest module: 4GB
Toebehoren en uitbreidingen bestellen: Art# Prijs
2GB SO-DIMM geheugen Mac 200pin DDR2 800MHz A-3571 € 29,00 ex BTW
Power Adapter 85W voor MacBook (16,6v) A-4020 € 18,00 ex BTW
Factory: W8 (Shanghai China)
External link: Repair guide by iFixit
Uitbreidingen: Uitbreidingsmogelijkheden van dit apparaat
Please enter any (extra) information you have on this model in the box below. (Type of Mac, CPU speed):
If you like this service and it has been of use to you then please donate us a dollar (just one will do). All donations no matter how small are greatly appreciated!
There seems to be an error with the information that the website gave. I suspect that this is a 13" MBP but this I do not think is important.
I'm fairly certain that the MBP will have Leopard or Snow Leopard as the OS. Are you communicating with me on another Mac? If so, does it have a Firewire port. If you do not know, can you give me information as to the model it is. Use the afore mentioned website and enter that serial number if you have to.
In the interim, look at this support article and go through the steps. If there is confusion on your part, post back.
http://support.apple.com/kb/TS2570
Ciao.
I'm using my iPhone. I will try what you said.
I did the safe boot and it didn't work and I don't have soft ware. When I booted with the safe boot I could get on and then when it restarted it would let me login but that's it. Over and over and over just only would let me login.
If you get to the step that requires the installation disk, you have two options;
Call Apple customer service and give them the serial number of the MBP (and credit card number for the fee) for duplicate install disks.
Order from the Apple online store a Snow Leopard retail disk. You really should have one anyway. I think that this is preferable:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
You also could make an appointment at an Apple store genius bar. The diagnosis is free. Any repairs require coin of the realm.
Ciao.
It's happening again! I don't know why....grrrrr . I have 10.6.8! I know it's an older computer but it's frustrating
My MacBook will not turn on properly. I have turned it on while holding the option key clicked the HD and now nothing. What is happening!?
