error (-1) keeps poping up on update

I need help i have a ipod touch with the ios2.2 software and when i try to update it an error message pops up and says an unknown error ocurred (-1). how do i update successfully?

iPod touch, iOS 2.x

Posted on Jan 29, 2013 10:46 PM

Reply
1 reply

Jan 30, 2013 5:02 AM in response to selvig93

Error 1 or -1

This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.


The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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error (-1) keeps poping up on update

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