4 Replies Latest reply: Jan 30, 2013 8:04 AM by frederic1943
Irish cristine Level 1 (0 points)

I am having a problem with my macbook. I forgot my password and i cannot change it into a new one without going through a reinstallation that requires me my password! Please help!

MacBook, Mac OS X (10.6.8)
  • Level 8 (41,760 points)

    You need to boot from your 10.6 install DVD, but before installing you will get a screen with the usual menu bar at top...choose utilities and then one of the options will be to reset a user's password, use that to reset your password.

  • Irish cristine Level 1 (0 points)

    I found the utilities under 'Go' but i cannot find an option where i may change my password :(

  • Level 8 (41,760 points)

    I am not at my Mac right now so cannot look at the exact wording of the tab, but there should be one to the effect of Reset User Password, or maybe under Users and then a tab to Reset Password. 

  • frederic1943 Level 6 (9,980 points)

    Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.

    When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart.