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All replies
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Helpful answers
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Jan 31, 2013 12:10 PM in response to Extremelyupsetwithios6by Techmadness,Print this thread and go and get a refund ASAP!
(Any problem, threaten trading standards at the counter and the till will *pop* open)
This is their fault, period.
I'm shocked that the great Apple are suggesting the all wifi is at fault... Maybe they would have tested their deployment method before deploying it.
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Jan 31, 2013 12:12 PM in response to Techmadnessby Mystkate,Ok I have the same problem....I have downloaded the file on my Windows PC and when I click on restore (the bottom of the list the file named iPad2,1_6.1_10B41_Restore) and I pressume the Ctrl button nothing happens, I have also tried the Shift key also and still nothing happens. Any other suggestions? I am probably doing somthing wrong?
Regards - Kate
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Jan 31, 2013 12:18 PM in response to Mystkateby Mystkate,Also if I try to open the file it says Windows cannot open it.
Regards - Kate.
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Jan 31, 2013 12:31 PM in response to Mystkateby Techmadness,I can only suggest you read the steps again, it does work.
You only need to hold SHIFT when you click the restore button.
If the dialogue box appears that allows you to find the file you downloaded then that step worked.
If the restore fails then you may need to download the other firmware files, there are a couple for each device type and its trial and error.
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Jan 31, 2013 12:49 PM in response to Christo P. Neyby Techmadness,Depends on your connection and the server hosting the files is probably getting a beating today.
It's about 700mb per file.
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Jan 31, 2013 1:03 PM in response to Techmadnessby Mystkate,Ahh me being dumb...yes the dialogue box opens to find the file but although its showing on my desktop where I placed it, when the dialogue box opens to select it and I select desktop its not there? Maybe I should admit defeat lol. Many thanks.
Regards - Kate.
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Jan 31, 2013 1:05 PM in response to Mystkateby nickyf8,kate we are proving woman are rubbish with computers lol
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Jan 31, 2013 1:14 PM in response to nickyf8by Mystkate,Yes lol, I will stick to what I know best.....which is....err....I'll get back to you. Seriously though it will not beat me, I will get this iPad up and running if it kills me!!!!!!!
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Jan 31, 2013 1:20 PM in response to Mystkateby nickyf8,im the same been trying to sort it since 8am!!! apple were useless and i made a claim on my insurance but if this download works... if it ever downloads im going to ring them tommorow and yell.....i need to yell at someone after 12 hours of despair and frustration! lol
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Jan 31, 2013 1:22 PM in response to Mystkateby Techmadness,Arr I understand where your stuck (I hope)
Either,
1. When the dialogue box opens under the file name box the will be a 'file type' drop down box. Click that and select 'all file types' or '*.*' if the file is on your desktop it should appear.
Or
2. move the file to a new location, I'd say you should create a new folder in drive C: as the desktop is not the best place to save files. Windows doesn't always display all file types there. Move the file in there and try again.
Fingers crossed.
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Jan 31, 2013 1:32 PM in response to Techmadnessby Mystkate,Hi Techmadness,
I realised this so I deleted the file and saved it again saying save to "all files" or something. I then managed to find the file when I clicked on Shift and Restore and it went through all the restoring thing and seems to have worked but now all I have is a dead battery on my screen.......ooh...ooh....wait the Apple logo is loading.....Its worked, OMG your an absolute star, thank you so much!!!!! xxxxxxxxxxxxxxxxxxxxxxx
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Jan 31, 2013 1:34 PM in response to Techmadnessby nickyf8,i will yell at apple but i feel bad for the guys in the call centre they are only reading instructions they havnt got a clue how to fix things and im single need to keep men onside lol
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Jan 31, 2013 1:34 PM in response to nickyf8by nickyf8,mine still has 3 hours to download arghhhhhhhh
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Jan 31, 2013 1:37 PM in response to nickyf8by Mystkate,3 hours? Mine took about 12 minutes to download the file then literally seconds to restore the iPad, hope you sort it nickyf8