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My Ipad 2 is stuck in recovery mode after the update 6.1

Two days ago I heard of people around me the new update for the ipad2 is out so I went to settings checked if there was one and there was one. So I clicked on download and so it went on it turned off after it and got stuck on the screen where you see you have to connect to itunes. I connected it to itunes and it said its in recovery mode. I clicked on recovory and fix it so it went downloading after 12 min maybe it was finished but came up with the error 1403 that the downloading was damaged and corrupted.... So I tried agin but I keep getting the same message and two days have gone by and still cant use my Ipad? Anyone else has this problem with his/her ipad 2? Anyone else who fixed it? Is apple working on it?

iPad 2, iOS 6

Posted on Jan 30, 2013 9:55 AM

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278 replies

Jan 7, 2017 12:39 AM in response to Oleg Air

Hi!


I downloaded iOS10 via a Wi-Fi network earlier today, and I've been waiting to install it until recently. However, I was having a couple errors when I tried installing it, so I turned it off and back on again, and it started installing just fine.


However, after a while, the iPhone 6S went into recovery mode (http://support.apple.com/kb/HT1808) and I attempted to restore it on iTunes 12.1. The problem is that when the "iPad Software Update" file finishes downloading, iTunes gives me the notification that my "iPad is in recovery mode. You must restore this iPad before it can be used with iTunes." all over again.


I've repeated this process three times now. If anyone could give any assistance it'd be most helpful.


Thanks!

Oct 27, 2017 5:52 AM in response to marnixva

I have had a very similar issue, my iPad was working fine and dandy until I requested to do the update, I chose the middle of the night to install. I woke to find the iPad requiring me to sign in, I did this but the iPad just kept going into start up and I have to enter the sign in credentials. I contact Apple support several times and I was told to do all the updates on my PC and a second PC. change the power leads and try a different internet supplier, finally I was told to do a hard reset. Now my iPad just sits with the iTunes logo and lead image despite trying many times to recover via iTunes. Apple tech team have told me they have to charge to try and repair it or buy another iPad...I am so frustrated as it worked fine before the update and now it is broken and Apple claim no responsibility....terrible, terrible service, bordering on fraudulent!

Jan 30, 2013 1:21 PM in response to hotorange

I am replying to this post on behalf of my wife and her love for apple products..maybe not so much now, after I tell you this..last night she received the update to ios 6.1 message, and as soon as she clicked to update it started the process, after about 5 minutes the Ipad rebooted and the "connect to itunes" screen appeared on the ipad...i connected to itunes and as soon as I connected my Ipad it stated it was in recovery mode..to make a long story short I clicked restore and after 11 minutes it said "download not complete due to corrupt file/data" after hitting the forums i did what almost everyone said from doing it another 10 times to turning off virus protection..today I visit my local Apple store and hear this excuse..."during your download your WIFI must of lost connection and due to that the file on your IPAD is damaged..so what do i do "well Im sorry to say but your Ipad is not going to recover and is now useless" My Ipad was 37 days over the warranty and will not be covered $250 replacement fee or a $400 paper weight..I never posted before in any forum whether Apple or sport related..but this is the biggest joke..I WILL NEVER buy another apple product again and they wonder why they are losing to android 3 to 1...I dont want hate mail or replies just saying please be careful when updating to new software or this will be your result...

Jan 30, 2013 4:07 PM in response to hotorange

Thank goodness I'm not the only one. I panicked and was trying to restore it many times,but it just wouldn't work. I got so flustered thinking that my iPad won't work again. So now I am going to go Apple and tell them about this. So I am not that relieved but relieved. Now my iPad is just sitting on my desk when I can be playing on it right now. I am sooo sad! Now I know that I won't update my iPad until I know this won't happen!

Jan 30, 2013 4:28 PM in response to zombi3g

Zombi3g the Apple tech tried four times to recover it. The tech told me that was damaged beyond repair and replacement was the only option. She told me there are several scenarios that kill the device, but most likely there was interference or a break in my wi fi that killed it. I had no idea that a pause in wi fi during an update could permanently damage a device. Well with that said I am not going to update unless I have a warranty. I had to purchase a replacement (luckily she gave me a discount) and a extended warranty. I am so disappointed that I will be looking into Android for future purchases.

Jan 31, 2013 4:49 AM in response to hotorange

I have the same problem. My IPAD 2 was an anniversary gift from my wife. She bought it 1 year and 10 days ago. So no warranty. This was also my first apple product. It appears it will also be my last Apple product. I have followed the restore instruction 4 times since it locked up last night durring the iOS 6.1 Update. This is a JOKE Apple!!! It's amazing I had always heard how great apple support was. Now they are acting like a cable company. "Not my fault".

My Ipad 2 is stuck in recovery mode after the update 6.1

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