7 Replies Latest reply: Feb 4, 2013 1:30 PM by psolero94
psolero94 Level 1 Level 1

i went to update my itouch 5gen but as it was updating (On iTunes) my laptop started to die i made the mistake of disconnecting the itouch w.o eject it or taking it with me. now it stuck on recovery mode and it wont restore even after completion of the software. Please i need help finding out how to fix it.

plus i dont got warranty so i cant send it back


iPod touch, iOS 6.1
Solved by lllaass on Jan 30, 2013 4:03 PM Solved

Maybe:

Restore loop (being prompted to restore again after a restore successfully completes)

Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .

 

Next try placing in DFU mode and then restoring.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Then try restoring on another computer.

Last, make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

Reply by lllaass on Jan 30, 2013 10:52 AM Helpful

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar       

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