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recorded video with a Canon T2i, but it won't play back or open in quicktime. help please!

please help.

MacBook Pro with Retina display, Mac OS X (10.7.5)

Posted on Jan 30, 2013 11:35 AM

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5 replies

Jan 30, 2013 5:47 PM in response to Frank Caggiano

They show up as .mov (just like all the others) but the icon is white, not blue. When you click on either of the three Quicktime can't open them. Suggests the file might be in the wrong format, but they are all .mov's! I tried to convert them to avi and m4a to no avail. They converters don't recognize the files. This has never happened to me using as Canon DSLR for video. Not sure why 3 out of 25 clips (all .mov) seem to be corrupt.

recorded video with a Canon T2i, but it won't play back or open in quicktime. help please!

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