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4S deleted all contacts randomly. "Restore backup failed." Need to obtain contacts from this backup file. Please help!

My wife's iphone 4S randomly deleted all contacts on it's own yesterday. All other data is present. We backed up the phone two weeks ago, but when I went to restore backup I received an error message and it did not work. I did a google search and all I can come up with is the WonderShare program (http://www.wondershare.com/disk-utility/recover-deleted-iphone-contacts-without- backup.html). I did run the trial version of that and it found my back up file and listed all of the missing contacts. Unfortunately, that program costs $79. I can't afford that.


Is there a way to get these contacts off of the back up file without using the official "Restore backup" function in iTunes?


Unfortunately, because this is my wife's phone, she was not set up with iCloud and the contacts are not there either. Also, she is using iOs 5.1.1


Thank you so much.

iPhone 4S, iOS 5.1.1

Posted on Jan 30, 2013 12:48 PM

Reply
7 replies

Jan 30, 2013 12:54 PM in response to Jimmycaps

If the contacts were not being synced with a cloud service or contact manager on the computer she synced with, they are likely gone. Contact information is only part of the backup to preserve the recent calls list and favorites list.


There is 3rd party software that claims to be able to extract contact information from backups, but I can't vouch for how good a job it does and I suspect at least part of the information will be missing.


If the $79 program that seems to licate the information is too much for you, then she will have to re-enter them from whatever sources she has available to her. This time, it would be wise to set up iCloud contact syncing.

Mar 2, 2016 3:41 AM in response to Jimmycaps

Yes. actually there are many iphone data recovery software now. Most of them supports recovering deleted data from iphone directly. Because in most occusions, we don't have backup. recently i read this article which wrote they can help you recover iphone contacts without backup, you can have a read:http://iphone-datarecovery.com/recover-iphone-data/recover-contacts-from-iphone- without-backup.html

Good luck

4S deleted all contacts randomly. "Restore backup failed." Need to obtain contacts from this backup file. Please help!

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