9 Replies Latest reply: Feb 1, 2013 8:59 AM by Billiam27
Billiam27 Level 1 Level 1

I have the new 27 inch iMac and using bootcamp to setup windows 7 x64 partition.

Everything is working fine except the sound.

 

Where can I find a working driver because the windows one does not work?

 

Thanks


iMac, OS X Mountain Lion (10.8.2)
Solved by Billiam27 on Feb 1, 2013 8:59 AM Solved
Thanks everyone for your help. I was able to resolve it. The problem was due to compatibility issue when installing the Windows Support. When you install the windows support some of the drivers will not install properly. I noticed that when I ran the setup I never saw the sound driver being installed. It will show everything else in the status during installation (Apple Keyboard, Apple Wireless Mouse, Intel Chipset, etc.). So I went to the Driver > Cirrus > CirrusAudio64 and tried to install it by itself which I got an error.  Then I ran the Cirrus driver in compatibility mode for Windows Vista (SP2) [Windows 7 mode didn't seem to work] and now my sound it working. I reinstalled the whole Windows Support in Windows Vista (SP2) just to make sure all the other drivers were installed properly.
  • KarenSelena Level 4 Level 4

    The Boot Camp User guide should have instructions for this -

    - http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf. .

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    Billiam27 wrote:

     

    I have the new 27 inch iMac and using bootcamp to setup windows 7 x64 partition.

    Everything is working fine except the sound.

     

    Where can I find a working driver because the windows one does not work?

     

    Thanks

    You get it from Boot Camp (in OSX), it's called Windows Support Software and it is the first option.

  • Billiam27 Level 1 Level 1

    The boot camp instructions does not have that information anywhere visible.

     

    The Windows Support doesn not sound driver in it. The windows is auto detecting the hardware and updating the driver. It shows that it is working but I am unable to get any sound. For the older iMac I had to go to realtek website and download the driver to get the sound to work in windows.

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    Yes it does, you didn't look. Page 5 of the Instructions included with your copy of Boot Camp:

     

     

    Screen Shot 2013-01-30 at 4.53.18 PM.png

     

    And then you missed this (in the Boot Camp Setup)

     

    Screen Shot 2013-01-30 at 4.53.36 PM.png

     

    So go back and do it now!

  • KarenSelena Level 4 Level 4

    It sounds like it is a "driver" issue.  In the Boot Camp User guide, go to page 8 and ensure you have installed the Windows support software. 

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    KarenSelena wrote:

     

    It sounds like it is a "driver" issue.  In the Boot Camp User guide, go to page 8 and ensure you have installed the Windows support software. 

    It's page 5 in Mountain Lion's version of Boot Camp, the manual you linked is to is for Lion's version. The OP has the relevant version available on Page 1 of the Boot Camp Setup dialogs.

  • Billiam27 Level 1 Level 1

    Thanks for the quick replies.

     

    Maybe I wasn't clear what I was trying to say. I installed everything following the bootcamp instructions and installed the windows support already. The driver in the Windows Support seems to be lacking compatibility because most of the hardware driver is being recommend by windows. In some cases are a generic driver and may not work well. Hence I am having sound issues.

  • ReMacs Level 2 Level 2


    Try right click on the spaker icon to right of network icon. Select  "Playback Devices" from Menu. Disable everything
    exept for Spekers Realtek Highdefinition Audio - set to default.

     

    This I do in Mac Pro with Logitech desktop speakers, floor woofer and Yamaha Amp with its speakers that share the Audio out plug.

  • Billiam27 Level 1 Level 1

    Thanks everyone for your help.

     

    I was able to resolve it. The problem was due to compatibility issue when installing the Windows Support. When you install the windows support some of the drivers will not install properly. I noticed that when I ran the setup I never saw the sound driver being installed. It will show everything else in the status during installation (Apple Keyboard, Apple Wireless Mouse, Intel Chipset, etc.). So I went to the Driver > Cirrus > CirrusAudio64 and tried to install it by itself which I got an error.

     

    Then I ran the Cirrus driver in compatibility mode for Windows Vista (SP2) [Windows 7 mode didn't seem to work] and now my sound it working.

     

    I reinstalled the whole Windows Support in Windows Vista (SP2) just to make sure all the other drivers were installed properly.