feedback on the methods to deal with disabled iPod Touch

Question

Level 1

0 points

feedback on the methods to deal with disabled iPod Touch

The advice on connecting disabled iPod to iTunes seems useful. Except that the iTunes start downloading the update and always stops with error (-50). Found recommendations about deleting \Downloads in the iTunes folder, but there is no such folder on my Mac.
The idea to use the iCloud to wipe out the disabled iPod on the other hand seems useless. As it required the device to connect to the Internet, which being disabled cannot happen.

iPod touch, disabled

Posted on Jan 30, 2013 4:17 PM

Reply

Answer 1

lllaass

Level 10

210,417 points

Jan 30, 2013 4:21 PM in response to evZENy

Error 13, 14, 35 and 50 (or -50)

These errors are typically resolved by performing one or more of the steps listed below:

Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

"Error -50," "-5000," "8003," "8008," or "-42023"

These alerts occur due to timeouts or conflicts trying to write a file during download.

If you encounter this issue while accessing iTunes Store:

See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store

If you encounter this issue while while downloading something from the iTunes Store:

Delete your iTunes Downloads folder, located in:

Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.

Reply