Newby, how do I receive an answer to a question or do I have to watch and wait?

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Level 1

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Newby, how do I receive an answer to a question or do I have to watch and wait?

I do not know how I know someone has answered me?

I have another question and it is the reason I joined support communities.

I received a new iPad 3 last year sometime and I love it and also my zagg keyboard. I do though need to know the details of how I go about giving this iPad 1 to my grandson via his dad of course. How do I change it to his apple ID? Just to make it more interesting my daughter had it for awhile and sometimes it asks for her appleID.

Thanks for any advice.

iPad, iOS 5.1.1

Posted on Jan 30, 2013 6:25 PM

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Answer 1

Best reply

PegasusTenma

Level 2

294 points

Jan 30, 2013 6:29 PM in response to karkey

If you want to give the iPad to your grandson, you can restore it to new on your iTunes. This will leave the iPad as if no one has used it before, so he can put his own information and his own apple id.

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Answer 2

Jan 30, 2013 6:29 PM in response to karkey

Settings/itunes and app stores/tap on apple id and sign out and then in with different apple id.

This will create problems down the road with content on the device being associated with more than on user account.

The best way would be to set up as a new device.

iTunes: Backing up and Restoring iOS software

http://support.apple.com/kb/HT1414?viewlocale=en_US

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Answer 3

karkey Author

Level 1

0 points

Jan 30, 2013 7:03 PM in response to GrumpyGator

unfortunately there are already 2 ID's in conflict on this ipad both mine and my daughters and I just want to get these id's gone so my son can then sign in with his own id's

Part of my problem is that I did not sync with my laptop but my daughter must have. I am using my 3 right now as the 1 no longer gets email, has no music, no pictures and iCloud is off.

What is it I would be backing up? I just went to iTunes and it shows me albums/song to purchase and says welcome to my Daughters name and AppleID:her email. it also says it wants to download 37 songs that seem to be mine and now hers, therefore did not download. I used the itunes icon when my iPad first turns on, maybe there is somewhere else?

sorry for being so confusing but now i am.

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Answer 4

Jan 30, 2013 7:07 PM in response to karkey

Would you like to give the iPad to your grandson like if it was new? Because that is the best and easiest option of all. All you or your daughter need to do is restore the iPad as new on iTunes just clicking "restore" when you connect the iPad or you can go to settings>general>last option (don't remember the name in english) and there restore the iPad.

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Answer 5

Jan 30, 2013 7:10 PM in response to karkey

To know if someone has answered your question, you should first go to the box at the right-hand side of the page near the top and click on "Receive email notifications."

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Answer 6

karkey Author

Level 1

0 points

Jan 30, 2013 7:16 PM in response to PegasusTenma

last option in general is called reset andthen the main choices are

-reset all settings

-erase all content and settings

I think I should reset all settings. Is that what you think I should do?

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Answer 7

Jan 30, 2013 7:20 PM in response to karkey

Actually you better follow the instructions on this link that GrumpyGator posted:

http://support.apple.com/kb/HT1414?viewlocale=en_US

That's the best way to go.

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Answer 8

Demo

Level 10

166,500 points

Jan 30, 2013 7:24 PM in response to karkey

If you want to totally erase the device - Settings>General>Reset>Erase all content and settings. That will totally erase the device and you will have to start as new all over again and activate the iPad from scratch.

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Answer 9

karkey Author

Level 1

0 points

Jan 30, 2013 7:29 PM in response to Demo

It asks for a passcode and I do not know it as the ipad itself requires no passcode. It has no lock passcode, just slide and it goes on. I now have 8 failed attempts and need to wait again. how many chances do I get.

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Answer 10

Jan 30, 2013 7:30 PM in response to karkey

Maybe is the password for you Apple Id? Or your daughter's?

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Answer 11

karkey Author

Level 1

0 points

Jan 30, 2013 7:33 PM in response to PegasusTenma

it only wants 4 digits and I tried everyone I can think of. Do you know if it erases everything anyways after so many attemps?

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Answer 12

Jan 30, 2013 7:36 PM in response to karkey

If you can't remember or don't know the code then the only way to go is the iTunes way which I and Gator posted earlier.

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Answer 13

Demo

Level 10

166,500 points

Jan 30, 2013 7:41 PM in response to karkey

Oh - you have a restrictions passcode then. I think that you get 10 attempts but that really doesn't matter if you are going to erase the device. You will have to use iTunes now to restore to factory settings and that will remove the restrictions passcode.

You should use the link that Grumpy Gator posted to restore the device. Bear in mind this will erase the device completely and you cannot backup the device and use the backup now because you will be restoring the restrictions passcode that you cannot remember. You will lose everything in the backup - but if you sync with i?tunes you can sync all of your content back to the device - or you can download content again.

But if I understand correctly - you want to erase the device anyway to give it to your grandson - correct?

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