Q: I get an error when trying to sync the movie "the fox and the hound 2" from my computer to my IPod 4G but not with any other movie ... I get an error when trying to sync the movie "the fox and the hound 2" from my computer to my IPod 4G but not with any other movies. Any thoughts on why this particular movie might have issues? more
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Helpful answers
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Jan 30, 2013 5:23 PM in response to theintruderby lllaass,And what does the error message say?
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
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Jan 30, 2013 6:25 PM in response to lllaassby theintruder,I think I have figured it out. The message says that the movie is not compatible with the ipod. I noticed in the "get info" section, there is no Fairplay version listed for this movie where all the other movies have "Fairplay version 3". I believe this is apples digital rights manager which makes these movies compatible with mobile devices. Why apple Itunes would sell items that are not compatible with their own devices is beyond me. I have sent in another request to apple to get a refund, assuming I am correct.
Thanks