Previous 1 2 3 Next 40 Replies Latest reply: Feb 16, 2013 5:54 PM by Demo
PinkiPadLostHerPassCantRecover Level 1 Level 1
expertise.ipad
iPad

I subscribed to a magazine and the directions say it will download to Newsstand. I have an iPad 2 and there isn't that app on it.  The mag went to my desktop and I have to sign in to read an issue.  I searched for Newsstand but could not find where to download it or how to make it go to Newsstand if I had it.


iPad 2, iOS 3.1.2
Solved by Demo on Feb 16, 2013 5:43 PM Solved

Your backups are stored for you automatically in iTunes. The location of the backup folder depends on what operating system you are running.

 

Remember something, it is OK to copy your backup folder to an external hard drive, a flash drive, to another location on your desktop - but do not remove the backup folder from the location that it is in. iTunes needs to be able to find the backup in the default location in the event that you ever need to restore for the backup.

 

 

Where iTunes backups are stored on your computer

The folder where your backup data are stored varies depending on the computer's operating system. Make sure the backup folder is included in your periodic data-backup routine.

iTunes places the backup files in the following places:

  • Mac: ~/Library/Application Support/MobileSync/Backup/
  • Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
  • Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.
Reply by Demo on Feb 16, 2013 1:10 PM Helpful

File>Devices>Transfer purchases from XXX's iPad.

 

If you are running iTunes 11 - go to View>Show Sidebar at the top of the screen and after you can see the sidebar - you should see your iPad under the devices heading on the left.

 

You can right click on your iPad name under the devices heading and select Transfer purchases from there.

Reply by Demo on Feb 16, 2013 4:19 PM Helpful

If you transferred all of the purchases into iTunes, the apps should have synced back at the end of the updating process. So try this.

 

Connect the iPad to your PC with the cable and launch iTunes if it does not start on its own. Enable the sidebar again if you need to do so. Click on the iPad name under the devices heading, then click on the Apps Tab at the top of the iTunes window on the right. You will see a list of all of your apps. Click on the Sync Apps heading to make sure that it is selected - put a checkmark in the box next to the heading. Then go down through the list of Apps and click on Install for any apps that are not already on the iPad. Then click on Apply in the lower right corner of iTunes.

 

You can also download your apps again in the Purchased tap of the App Store directly on your iPad. Go to the App Store, tap on the purchased tab and then tap on Not on this iPad. You will see all of the apps that did not reinstall. Download ONE app at a time until you have recovered all of the apps that you want.

All replies

  • Demo Level 10 Level 10
    expertise.ipad
    iPad

    What is the app? If a magazine app is Newsstand compatible, it should automatically appear in Newsstand.

  • stedman1 Level 9 Level 9
    expertise.desktops
    Desktops

    What is the iOS on your iPad? I believe NewsStand appeared with iOS 5. If you need to upgrade, check out the Apple article below.

     

    http://support.apple.com/kb/HT4972

  • Demo Level 10 Level 10
    expertise.ipad
    iPad

    Good catch. Didn't see that in her tag line.

  • stedman1 Level 9 Level 9
    expertise.desktops
    Desktops

    Sadly, we don't know if it applies, but it was worth a shot.

  • PinkiPadLostHerPassCantRecover Level 1 Level 1
    expertise.ipad
    iPad

    I don't know the version and won't until I use the iPad later, but I know another app said I needed 5.1 so I'm behind.

     

    I read the link but it seemed to say I had to empty my iPad?  Can't I upgrade like I do with Windows -- download a file and it updates?  Is there a simple way to upgrade to the latest iOS?

     

    Edit:  Just researched quickly. Says I have to backup to my PC then restore.  Can anyone give detailed directions?

  • Demo Level 10 Level 10
    expertise.ipad
    iPad

    What you should do anytime that you update the device is to transfer purchases from the iPad into iTunes - File>Transfer Purchases - and you should backup the iPad as well. When you update the update the device, if something goes wrong, you can restore from the backup.

     

    However, iTunes should ask if you want to backup before you update, but just in case create the backup yourself before you update. The backup contains your app data and settings - along with other items - so make sure you backup first.

     

    If you have any other important files, you may want to transfer them to your computer as well, prior to the update.

     

    Transfer purchases.

    http://support.apple.com/kb/HT1848

     

    How to backup and restore from a backup

    http://support.apple.com/kb/HT1766

     

    How to update.....

     

    From iOS 4 or lower - Here are the instructions.

  • PinkiPadLostHerPassCantRecover Level 1 Level 1
    expertise.ipad
    iPad

    Honestly, reading all these links is confusing me even more. 

     

    Example"  iTunes will not, however, back up media content from your iOS device, such as music, apps, books, movies, and TV shows.  I have a lot of unread magazines on my iPad.  If it won't back them up, well, ok, but I don't want to lose them.

     

    I don't want to erase and sync.  I don't think my apps were bought; they were free.  I don't want to lose 3 screens of apps.  Connecting to my Windows PC/laptop i difficult. 

     

    So, I want to backup tp iCloud.   Sounds simple which makes me think as nothing is simple with Apple.

     

    IF I backup to iCloud, how do I do that?  The paragraph I read just said not everything backs up.  It also said, I believe, I had to have iOS 5 to backup to iCloud.  So that means I can't backup to iCloud.  Ugh.

     

    It seems I must backup to my laptop.  Connect iPad to laptop via USB, run iTunes, click on iPad under DEVICES (I just ran iTunes but nothing on the left says DEVICES.  It is music, TV shows, Home Sharing and somethig else).  Make sure Summary tab is selected.In Backup section click '"backup to this computer", then click Sync

     

    I'm very nervous about this as everything mentions erase. I'm a Windows girl.

     

    4 years ago I had memory, knowledge and confidence.  Now?  I'm a scared little girl

  • Demo Level 10 Level 10
    expertise.ipad
    iPad

    PinkiPadLostHerPassCantRecover wrote:

     

    Honestly, reading all these links is confusing me even more. 

     

    Example"  iTunes will not, however, back up media content from your iOS device, such as music, apps, books, movies, and TV shows.  I have a lot of unread magazines on my iPad.  If it won't back them up, well, ok, but I don't want to lose them.

     

    First of all - if you transfer the purchases into iTunes and backup, the chances of you losing anything are extremely slim.

     

    You transfer your purchased content into iTunes which includes apps, songs, movies, books, TV shows....

     

    You backup the iPad and that includes your camera roll photos, your notes, calendar entries, Safari Bookmarks and history, contacts, add data and app settings, device settings, text messages, in-app purchases and so on.

     

    All of this was explained in the transfer purchases and backup links that I posted.

     

    I only have one magazine subscription, but I can download an issue,  delete it, download it again, delete it again .... all of the magazines in my subscription - over and over again. I assume that most subscriptions work the same way.

     

    I don't want to erase and sync.  I don't think my apps were bought; they were free.  I don't want to lose 3 screens of apps.  Connecting to my Windows PC/laptop i difficult. 

     

    We covered all of this by transferring all purchased content into iTunes and by backing up the iPad - after the device is erased and the new iOS is installed - all of the content is restored to your iPad.

    So, I want to backup tp iCloud.   Sounds simple which makes me think as nothing is simple with Apple.

     

    IF I backup to iCloud, how do I do that?  The paragraph I read just said not everything backs up.  It also said, I believe, I had to have iOS 5 to backup to iCloud.  So that means I can't backup to iCloud.  Ugh.

     

     

    Yes you have to upgrade before you can use iCloud but ....

     

    You backup to iCloud by going to Settings>iCloud>Storage and Backup>Backup>iCloud Backup>On. Then tap Backup Now. iCloud will create the backup for you from which you can restore. But if you have synced photos or imported music from CD's on your iPad, you will have to sync with iTunes again in order to get that back onto the iPad because iCloud only backups purchased content from the iStores.

     

    Not to scare you even more - you have to totally erase the iPad in order to restore from the iCloud backup. That is the only way to get to the iCloud backup is by erasing and starting all over again.

    It seems I must backup to my laptop.  Connect iPad to laptop via USB, run iTunes, click on iPad under DEVICES (I just ran iTunes but nothing on the left says DEVICES.  It is music, TV shows, Home Sharing and somethig else).  Make sure Summary tab is selected.In Backup section click '"backup to this computer", then click Sync

     

    If you are running iTunes 11 - you have to go to View>Show Sidebar from the menu at the top before you can see your iPad under the devices heading.

     

    Screen Shot 2013-02-01 at 6.55.03 PM.png

    I'm very nervous about this as everything mentions erase. I'm a Windows girl.

     

    4 years ago I had memory, knowledge and confidence.  Now?  I'm a scared little girl

     

    It mentions erase but it also states that iTunes will backup the iPad first. I am encouraging you to backup the iPad anyway and that's why I sent you the link that explains how to backup.

     

    Four years ago I had most of my hair and alot more of my own teeth, but sadly, that is not the case today ....

  • PinkiPadLostHerPassCantRecover Level 1 Level 1
    expertise.ipad
    iPad

    Yes you have to upgrade before you can use iCloud but ....

     

    You backup to iCloud by going to Settings>iCloud>Storage and Backup>Backup>iCloud Backup>On. Then tap Backup Now. iCloud will create the backup for you from which you can restore. But if you have synced photos or imported music from CD's on your iPad, you will have to sync with iTunes again in order to get that back onto the iPad because iCloud only backups purchased content from the iStores.

     

    I have under Settings:


    Airplane mode
    Wifi
    Notification
    Location
    Services brightness and wallpaper
    Picture frame
    General
    Mail etc
    Safari
    Ipod
    Video
    Photos
    FaceTime
    Notes
    Store

     

    Since I am on iOS 4.3.3 I assume iCloud won't show up until I upgrade.  I can't backup via Settings until I upgrade, too, since Backup isn't there.

     

    I found View in iTunes and clicked "show menu" so then I found the sidebar.  No DEVICES but nothing is in any USB port yet.

     

    You transfer your purchased content into iTunes which includes apps, songs, movies, books, TV shows....

     

    You backup the iPad and that includes your camera roll photos, your notes, calendar entries, Safari Bookmarks and history, contacts, add data and app settings, device settings, text messages, in-app purchases and so on.

     

    Ok, so it saves settings -- that is good.

     

    Let's get to new questions:  How can I backup to iCloud on 4.3.3?  Backing up to my laptop is difficult so iCloud would be a help.  I see if I upgrade it's a slam-dunk but on 4.3.3 I foul out.

  • Demo Level 10 Level 10
    expertise.ipad
    iPad

    That's an easy question to answer. You can't backup to iCloud until you update the iPad. I was just trying to provide as much information to you as I could with respect to the questions that you asked.

     

    Pink... the bottom line is this, you are going to probably have to update your iPad at some point if you want to move forward with some of the apps that you want to use. I have tried to give you the knowhow... it is up to you to put it use now.

  • PinkiPadLostHerPassCantRecover Level 1 Level 1
    expertise.ipad
    iPad

    Ok, so I really have no choice but to connect via USB to my laptop, run iTunes, click Backup to this computer ... then update iOS. For that I'll have to read this again as I think I was given instructions.  Again, no memory so I'm guessing.

  • Demo Level 10 Level 10
    expertise.ipad
    iPad

    From one of my posts above.

     

    What you should do anytime that you update the device is to transfer purchases from the iPad into iTunes - File>Transfer Purchases - and you should backup the iPad as well. When you update the update the device, if something goes wrong, you can restore from the backup.

     

    However, iTunes should ask if you want to backup before you update, but just in case create the backup yourself before you update. The backup contains your app data and settings - along with other items - so make sure you backup first.

     

    If you have any other important files, you may want to transfer them to your computer as well, prior to the update.

     

    This is the really important stuff to do.

    Just do one thing at a time. Start with transferring purchases from the iPad into iTunes. If you get stuck, post back with the specific issue or question that you have.

     

     

    1. Transfer purchases.

    http://support.apple.com/kb/HT1848

     

     

    2. How to backup and restore from a backup

    http://support.apple.com/kb/HT1766

     

     

    3. How to update.....

     

    From iOS 4 or lower - Here are the instructions.
  • PinkiPadLostHerPassCantRecover Level 1 Level 1
    expertise.ipad
    iPad

    I have 76 app icons.  F those, none were purchased.  I will assume that when I backup, there is a directory called Apps or something.

     

    First I will read your links, then will try a backup, maybe tomorrow.  Then I'll post.

     

    Just read the link on updating.  I am not comfortable doing it.  Apps are not backed up.  I don't sync which means I may lose stuff.

     

    Problems:  .

     

    Setting up syncing

    Before setting up syncing you should download and install the latest version of iTunes. Wi-Fi syncing requires iTunes 10.5 or later and iOS 5 or later. You can change your sync options at any time. Each time you sync, content is synced between your iOS device and computer to reflect new, updated, or deleted content.

     

    I can't upgrade until I backup, so I can't sync

     

    You can also manage your content with iCloud

    Make sure your device is running the latest version of iOS.

    If you’re setting up a new iOS device, or to update to the latest version of iOS, go to the Settings menu, tap General, and tap Software Update to see if there’s an update available.

     

    There is no Software Update under General

     

    Sooo I can't sync to my laptop so can't backup to iTunes .  I can't update so I can't backup to iCloud.

     

    I am so confused.  I am unable to backup until I update and can't update until I backup.

  • Demo Level 10 Level 10
    expertise.ipad
    iPad

    If you don't sync, you can still transfer the purchases. Just do not click on Erase and Sync. Click on Transfer purchases. Don't worry about updating iTunes yet, one step at a time.

     

    Remember something about your apps, you can always download your purchased apps again in the purchased tab of the App Store after you update the iPad. You have to be running iOS 4.3.3 at least for that feature.

     

    The most important things right now are transfer purchases and backup.

Previous 1 2 3 Next