Skip navigation

TS3424: iPhone: Troubleshooting activation issues

Learn about iPhone: Troubleshooting activation issues

TS3424 the iphone could not be restored. An unknown error occured (1015)

160 Views 1 Reply Latest reply: Jan 30, 2013 6:23 PM by KiltedTim RSS
fayePmenez Calculating status...
Currently Being Moderated
Jan 30, 2013 6:21 PM

i tried to update my iphone 3g with 3.1.3 to ios 4.2 version but i think it failed because it everytime I connect my iphone to the computer using itunes, it says "itunes has detected an iphone in recovery mode. You must restore before it can be used eith itunes". And when I did this instruction, after verifying firmware of my iphone, it says" the iphone could not be restored. An unknown error ocurred (1015). How can I cope with this?

iPhone 3G, iOS 3.1.3


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.