10 Replies Latest reply: Jan 30, 2013 9:53 PM by AnaMusic
diazcoco Level 1 Level 1

Last night I updated my iphone to ios 6 from ios 5.1.1 over the air. It took about 2 hours for my iphone to update, then a prompt said that my iphone will restart. The apple logo kept appearing on/off after the first few minutes. I thought that it's part of the process. After 30 mins it's still doing the same thing. I figured I'll just leave it overnight. By morning I looked at my iphone and it's turned off. I pushed the on button and the prompt said that it's low bat. I connected it to a power outlet and once again the apple logo kept on appearing on/off. It's been 4 hours since I connected my iphone to the power outlet and the device is still doing the same thing. Is this already a problem? If so, what can I do to fix it?


iPhone 4, iOS 6.1
Solved by AnaMusic on Jan 30, 2013 7:45 PM Solved

Try a Reset...

 

Reset  ( No Data will be Lost )

 

Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.

 

http://support.apple.com/kb/ht1430

 

If no joy...

 

Connect to iTunes on the computer you usually Sync with and “ Restore “...

 

http://support.apple.com/kb/HT1414

 

 

 

If necessary Place the Device into Recovery mode...

 

http://support.apple.com/kb/HT1808