In-App Purchase Overcharge

Question

Level 1

0 points

Hi,

I have bought one in-App purchase but have been charged twice for the same purchase.

Could any one tell me please as to how to notify this problem and claim refund?

Thank you

iPhone 5, iOS 6.1

Posted on Jan 31, 2013 2:26 AM

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Answer 1

Level 10

120,680 points

In the e-mail receipt, click Report a problem.

Or

iTunes Store Support

http://www.apple.com/emea/support/itunes/contact.html

Reply

Answer 2

Level 9

57,562 points

KR2 wrote:

Hi,

I have bought one in-App purchase but have been charged twice for the same purchase.

To Contact iTunes Support and request assistance Click Here

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