I can not sign in to FaceTime using my apple id

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Level 1

15 points

I can not sign in to FaceTime using my apple id

I can not sign in to FaceTime using my @mac.com apple id, each time i try encounter the following message:

The server encountered an error processing registration. Please try later. This has been an ongoing issue for several days.

I am also unable to access Facetime preferences

any suggestions for a fix please?

Mac Pro, Mac OS X (10.5.1)

Posted on Jan 31, 2013 4:24 AM

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Answer 1

Jan 31, 2013 5:16 PM in response to NRGJSY

I was having this problem and was able to fix it by going to system preferences and adding my @me email address as an additional apple id - then I signed on to facetime using that sign on info and it worked. Good luck.as

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